I’ve honestly had such a great experience with Eiyan Lens. One of the main reasons I started ordering from them is because their contacts are PFAS-free (no “forever chemicals”), which is incredibly important, especially when many well-known brands were tested and found to have levels of PFAs, which was honestly shocking and devastating. I actually first learned about this brand through a TikTok review after searching for PFA-free contacts and thinking it never existed until I found Eiyan, and I’ve been ordering ever since. The lenses themselves are amazing; the dailies are super comfortable, and the monthly ones are just as great. You can really feel the quality. Their customer service is honestly top-notch. There was a time I forgot I had a subscription, and another set was sent out just a couple of weeks later when I didn’t intend for it to be. I reached out to them right away, and they handled it so quickly, they refunded me without any hassle, which I really appreciated. I also had a moment where I was concerned because my package got delayed, but I later found out they were closed for Passover. As soon as they reopened, they responded quickly, explained everything clearly, and reassured me that my package was on its way. They were kind, helpful, and very prompt in answering all my questions. Overall, I really appreciate both the product quality and how well they treat their customers. Highly recommend!

The company is great, everyone has been very helpful!

Thank you for fixing it.

Judy was wonderful to work with. Even though I was frustrated about my contacts not being in stock, she stayed patient, gracious, and kind the entire time. She went above and beyond to help me afterward, and I truly appreciate her professionalism and compassion. Thank you, Judy, for turning a stressful situation into a positive experience.

My review deserves mention of my Customer service rep, Judy. Resolved my issue with my shipping address, friendly and professional service and very pleased with service. Thank you!

Ordered subscription as I tried the lenses (love them) and had wrong address listed (I moved since first order), I was worried as I couldn't manually change. I contacted customer service and issue was immediately resolved with the friendly and professional attention. I was relieved and look forward to my shipment this week.

So comfy and durable and convenient. Customer service rep Judy was so nice and knowledgeable and very helpful. Will never wear any other contacts

Not the best quality of monthly contacts. . waiting on response from customer service

They fit and feel good.

The delivery was faster than was first given tracking number. Order was correct.

Thank you so very much I appreciate you taking care of me

Not only are these contact lenses more comfortable and easier to put in and remove than the Acuvue’s I used to buy from 1-800 Contacts, but they’re less expensive AND I accidentally had the contacts shipped to the wrong house, and their customer support team SENT ANOTHER BOX to my correct address. I am beyond grateful and would recommend Eiyan Lens to anyone who uses contact lenses.

Saves me time and money. . don't have to see the optometrist for prescription, my eyes have not changed strength. Thanks Eiyans lens for making it simple, affordable, & good quality!! I'm a repeat buyer . .

Too expensive

Love my new contacts they fit great and feel great

Fast and easy! I work at an optometrist office and wasn’t sure if they contacted my office to confirm my prescription. Prescription are usually valid for 1 year.

Super top customer support. Best in the game

Comfortable all day long

Usually when I have a problem with a brand and have to go through customer service I’m always skeptical and I hold off, for many reasons in the past. Thank you for being such a great brand and truly representing what a great customer service should be like. Big shout out to Judy for helping me today, assisting my problem, and fixing it asap! Ever since I’ve tried your contact brand I haven’t went back. Thank you for making an affordable product that I need daily without breaking the bank. You guys rock!

Great customer service, reasonable contact price and fast shipping. Everything was great!