Lanie was terrific! Identified and handled my problem right away.

My Dixie scanner wasn’t working and figured it was the battery. Customer service rep shipped me a new battery immediately free of charge and by the end of the week I was happily scanning. Wonderful experience!

Great company and products!

I used to procrastinate about scanning, but Doxie makes it so easy. Very clear scans. Software and setup are a piece of cake. I didn't need customer service but I'm so impressed with how Doxie has checked in with me to make sure I'm completely satisfied.

I like the Doxie. It is easy to use.

I've had several issues with the Wi-Fi features and a number of support staff have helped me out at Doxie - they have been knowledgeable and respond quickly to my emails.

Customer service is top notch. Love my scanner and everything about the company

Awesome

Great customer help desc.

Awesome custormer service!

Great customer service! Been contacted a couple of times to make sure things are going well. So far, so good.

It does a great job and is convenient to use.

I had an issue with my battery and Sunshine promptly replied and reassured me that my issue would be solved. A few days later I received the new battery and received a follow up email to confirm my issue had been solved. For anyone in doubt about the investment, it is worth it. Thank you again for the support!

One of the best customer service experiences I've ever had

Amazing Customer Service and sipport.

Phone support was great and they sent me a new battery gladly - great experience!

Doxie is at the top

Service après vente hors pair véritablement au service du client afin que celui-ci soit satisfait

Doxie was there from the moment I clicked 'purchase'. There was not one uncertain step that I had to make as the support I received was unquestionably present.

Un véritable service après-vente, à l'écoute effective du consommateur, rare de nos jours.