Good service and product

Ordered over 2 weeks ago and never received my Package nothing from Dj city saying when its coming.

part arrived on time . record player working great. thank you . rose

Great

Awesome fast delivery

Great product promptly delivered at a great price.

Always great to deal with

Excellent

Pedal arrived quickly and unscathed. Thanks so much!

Good

I bought a bubble machine for autistic son who loves bubbles. At first great machine. After about 8 weeks of use it started making a screeching sound, I made contact with you guys and got response quite some time after asking me to send a video in which I did. Never heard back. I emailed Scott again asking if he received my email and again no response. I wasn’t asking for a refund or anything just asking if it was faulty or if there was a way to clean the inside. Now I’m upset as it’s worse than ever and I get no response.

Very happy with the bluetooth for the speaker, works perfect to play music from my phone. Arrived fast and worked instantly.

Beat FX not working, light / button not working

Always love dealing with DJ City. Guaranteed quality service

Great experience this time around.

Unfortunately this product arrived to me damaged and had numerous problems with it. I had to do lots of troubleshooting. It is at a point now that I had to return it to DJ City where its been 4 business days and still no update as to whether I could get a replacement or full refund. Communication has been very poor and their return policy is ridiculous where I had send videos to prove that it is faulty then return it to them via Aus Post. . . I would not recommend buying this product or any other product from DJ City.

Always on point boys. cheers The tech tools RCA cable in Blue is pretty good not quite as good as the Oxcide Neo's but do improve the spound from an anologue signal.

On Saturday 15/08 I drove 1 hour (past two other stores) to DJ City Dandenong to buy an AVE DMX Controller for a POC we are doing this week. As they were showing 5 in stock, I was happy to go the extra distance. The young staff member greeted me and said they were showing the 5 and he will have a look out the back. 5-10 mins later he returned and said, "We can't get it" I said, "Is your system incorrect?" (Understandable, it happens. ) He said, "It's on a pallet up high and we can't get it. " I was completely baffled! With their being nothing I could do, I left. I'm not sure if it was the young staff member, or a senior staff member influencing him, but somebody didn't want me in that shop as it was close to closing time and they must've wanted to leave on the dot. I've not ever felt compelled to write a review, but this takes the cake. In 15 years of retail, I've not come across customer service as openly pathetic. I understand a $79 item isn't going to affect the monthly budget. But it's a POC, so I'm trying to keep costs down. But what I don't get back, is time (And fuel!). I've purchased the product. I'm just not sure why I, or anyone near to me should shop at DJ City in the future? It's disheartening when somebody blatantly doesn't care in the face of the online storm, at least pretend to care or come up with a better lie(!). I know that not all negative reviews can be trusted as there are two sides to the story. This is just unacceptable from the retail community and this store, and I felt compelled to vent my frustrations.

great service

Love my local store in Ringwood. Very knowledgeable, professional and friendly staff.