Good experience with Grass Direct. Obliging and friendly member of staff. Well timed delivery.

Excellent service , prompt response and reliable service provider

First class service from stepping into the showroom until delivery. Such knowledgeable and supportive staff.

Shipping was super quick from point of order to payment I received my floor within 5 days. From that point it was booked in straight away to be fitted and the fitters arrived within the following 3 days!! AMAZING

So happy with my flooring! Was fitted all within a day, so quick and so efficient. Couldn’t recommend enough!! Looks perfect, I’ve received so many compliments from Family and Friends!!!

Absolutely love it!!!

Very helpful staff, flooring arrived on time. Very pleased with the quality and looks great.

Great shop with excellent staff, knowledgeable, friendly and helpful. Thanks so much . My artificial grass looks awesome

Excellent service. Very helpful advice and support from the Harlow store and a great fitter. Very happy with the whole experience.

Everything was so straightforward, the service was great, and so was shipping

All round good experience

Great service and excellent flooring.

Easy to order, friendly helpful staff, and excellent shipping times

We had a few problems with getting the order sorted. Having ordered from them before we asked to order exactly the same again, but we received the wrong product and had to go through the palaver of re-ordering. The redelivery took longer than we hoped it would and we got conflicting messages about when it would arrive. It felt like communication between departments wasn't very good. However it was finally delivered correctly and the wrong item taken away . They even gave us some extra boxes at no cost which was very generous of them.

Third time using. Order was delivered as promised and on time. The delivery driver was great and called before arriving. We had an issue with the flooring and DWP dealt with this promptly and professionally to a satisfactory outcome. Would recommend and use again.

Great service throughout, highly recommended

We love the quality of our wood flooring. The ramps finish it off beautifully. I would definitely recommend this company as there wasn’t any problem they couldn’t solve quickly and efficiently.

Very good quality.

Shipping was speeding and on time as indicated during purchase. Highly recommended Flooring Superstore.

Good product