Please read what I wrote above.

I'm not sure what to say about customer care

The customer service folks responded to my email request to apply a discount within 24 hours. I’m very happy with their responsiveness.

Shipping was prompt also

Top notch company

Awesome service and shoes

I had a question about a shoe which customer service answered the next day in a friendly manner.

Wore these shoes for the entire first round with no problems at all Just felt a little big which may work out in the end

Very easy to order and were delivered in a reasonable amount of time.

Good customer service!

My orders have been delivered in a timely way.

best

The service and shipping was stress free.

Best shoes ever!

Love the way these shoes fit and gives me the support I need. ECCO is the onluy brand I will buy.

Had to wait long time to receive shies

My Ecco Premium insoles came quicker than I thought they would, partially because I only received and email confirming my purchase but nothing notifying me that they had been shipped. I find them very supportive for my high arch, but I really wish I hadn't had to spend another $40 on top of an already expensive shoe to get that kind of support.

Horrible for wide feet

Shoes can very quickly.

Very nice