The shopping process on the website and the packaging was fine. The shipping information arived a little late.

Order was shipped in short time and works exactly as described on the website. Simply wahoo!

Everything fine, except for the high shipping costs.

Wahoo desk (version 2) is even more versatile that the original version. Extra wheel makes this more stable; cup-holders a nice touch. Cheapest from Wahoo direct.

Very disappointed with the delivery service. Not able to track the progress. Customer service provided a link that did not work. In a follow-up call with the transport company the representative claimed to have made a phone call to schedule delivery which was not true. The receiptant was expecting a call it is unlikely that the call was missed.

I tried to buy the Zwift frame but when i tried to order it the price dropped to $720 and i couldnt add it (that was an inventory bug/out of stock). When I received the bike it had wear and tear marks at the back.

Excellent product (kickr 2) and even better customer service from Oliver. I made a mistake in my order but he did what was necessary to make everything right.

25 days in the EU to receive an order that should take two to three days? Two days spent on the FEDX logistics hub in Lisbon , stressing, asking , arguing and a lot of headaches. People responding me that they dont even knew where the parcel was, the delay on your emails, no tracking number till i asked for it, muddy and nasty Ai responses. My mind just go by that thinking of “i hope i will have no problem with this item “ because if this happens with an order i imagine if i need a feral support from this company.

This was my first time ordering from Wahoo, and I was very impressed with their customer service. Unfortunately, the delivery with FedEx was late and lacked transparency, but Wahoo responded immediately to my inquiries and offered a solution. The product itself (Wahoo Kickr Core 2) is highly recommended.

It took 17 days till my parcel arrived. Product is good thoug

Delivery to Canada is expensive. Some better logistics could help that. I took more time for the order to be processed than other premium brands.

Super👍

Have not received it

Replacement cleats work well and are a lot easier to unclip than the standard cleats. Happy with my purchase.

great product and shipping

Got a bargain on a later model of the Wahoo KICKR Core with the Zwift Cog and Click. Delivered quickly and well packaged.

just what I needed.

Hi Guys I have sent numerous emails complaining that I wanted to return all my goods and repurchase during Black Friday and not had even one response from anyone - no I am going to return all goods next week when I’m back from Egypt and purchase from another competitor as it has left me with a sour taste that you cannot handle simple complaints

The delivery was very fast and completely hassle-free. The bike was easy to assemble, and adjusting everything through the app was straightforward as well. The only thing that wasn’t clearly explained was how to adjust the incline — maybe I missed it — but a quick online search solved that, too. The ride quality is excellent, and it’s genuinely a pleasure to train with this bike every single time.

No it was not good experience. very poor shopping experience, especially when it comes to logistics and current information