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Shipping was delayed
Took a long time to get my palette since I ordered during Black Friday.
I've only ordered direct from the website twice but I've had great experiences without a single. problem both times!
Terrible CS, no one to communicate with if you have issues. I’ve reached out to the point of frustration and no reply for hundreds of dollars I purchased in my 1st time ordering from this brand. I
Fast shipping
Love the eyeshadow look. Made me look full glam with just a 30 second application. Loved it so much I gifted my friend one.
I ordered my products during the Black Friday sale and I reached out to check on my items and they immediately shipped them to me. I got them on 12/24 so Merry Christmas to me!
Poor customer service and palette took over 1 1/2 months to get here! No customer service at all! No way to contact
Had no issues
Shipment was very quick. Good product presentation (powder case and brush holder)
Is there anyway to return the serum. So disappointing
Great experience! Amazing customer service!
Product took over 20 days to arrive
Shipping takes way too long and I reached out to customer service and didn’t get a reply.
The item was out of stock and I was notified that it was available and that enabled me to order it. The next day it was out of stock once again so I consider myself lucky. Shipping was within the timeframe that was posted on the website. Overall it was a great shopping experience.
Fast and easy! Looking forward to getting a new product from website
I’m so happy with the care and safe handling of my product! I will be purchasing again.
Delightful. Always appreciated when companies are transparent with what is happening in the backstage.
Most glorious thing EVER! I'm obsessed and so grateful that you released your stock! 10 out of 10!
I took a while to get delivered, but I’m glad it’s here before Christmas!!!



| Stars | Count |
|---|---|
| 5 | 9615 |
| 4 | 722 |
| 3 | 438 |
| 2 | 277 |
| 1 | 508 |
| Total | 11560 |