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Replacement was sent quickly and efficiently

Ordered another piece to add to my wife's collection. The piece arrived with slight damage. Contacted customer service with a picture of the damage, and they were great! They replaced the piece, and shipped out quickly. It is a pleasure dealing with Department 56.

Excellent quality, shipped quickly, and arrived in good order. We have an extensive Dickens Christmas Carol collection, and this new piece is a perfect addition.

Love my new pieces of Snowbabies❤️

Great product, as pictured. Arrived in one piece

Correct part. Easy purchase. Quick delivery.

Service was quick. Items were as expected. Thank you.

Excellent service from Bob!!! Tremendous help. Love DEPT56

My daughter in law loves her new pieces. I was disappointed that I paid extra shipping for the gift to arrive before Christmas. That did not happen so I sent a picture to her phone on Christmas day

Order process easy to do. Order received timely. Thank you.

Great, fast service.

I thought I ordered red colored brick streets. I received brown. I may have made a mistake. everything else about the order was fine.

Appreciate the quick delivery.

Very easy to work with

Beautiful Santa houses---great service. Will definitely order again.

Very good Service and product

All went well ....Will be back..

Arrival time was as expected. Don't how often I will purchase Dept 56 with such a huge increase in prices.

Just what I needed