Items were shipped in a timely manner - good service - packaging was good - no breakage - great addition to my collection

Well made and substantial pieces. A great addition to our Christmas Story village. Look forward to purchasing another piece soon.

Loved that I could order replacement signs & lights for my Dept. 56 bldgs.

Exactly what I was looking for for my Christmas village!

It was easy to return the duplicate item and get a refund.

Love Dept 56. Always get what I order with no problem and on time or early. Things are easy to find on the Website. Thanks for the great service!

Very easy site to use and very nicely designed products.

Did not send my complete order and will not respond to my emails when attempting to contact them.

After Paying $119.65 for the item, I found it on Amazon for $46.00 and free shipping. I'll know better next time. Plus, the item has nothing to do with Dept. 56.

Wonderful customer service. Very pleasant and helpful

The replacement plug I ordered for my London Gin Distillery piece unfortunately didn’t fix the problem. While the house does light now the water wheel still no longer turns.

great yo find a place to purchase spare parts. User friendly.

I HAVE HAD MINIMAL EXPERIENCE SO FAR WITH DEPARTMENT56.COM. BUT IT HAS BEEN GOOD SO FAR.

I am doing a 4 x 10 train layout. First , it was the Chrysler, then the Daily Planet, the Woolworth; it never ends! Lovely craftsmanship. I’ve got 10+ Dept. 56 buildings on my train layout.

I really enjoyed seeing the new pieces. They are absolutely fabulous!! I have been enjoying all the e-mails I receive from you.

Ordering from D56 is always easy.

Ordered “Dept 56” booklet. Easily done & prompt shipment.

I just placed my first order directly with Department 56 for a building and a lot of accessories for my first Christmas village. Their web site is extremely easy to navigate and was so glad to see the large amount of accessories and replacement parts they have available. The order was shipped in good time and everything was vey well packaged. I look forward to ordering a few of their announced new release buildings as soon as they become available.

Loved looking through all on the site. The book was easy to order but I’m disappointed it didn’t have more Snow Village pieces. I don’t collect the Halloween items so I just skimmed over those pages. Your website is easy to look through and purchase through. Keep making !!

Always had good luck with orders. I’m watching for my updates on the Possible Dreams Santas for 2024. I hope this company will remember to do so…..I’m ready to buy 6 of the new ones!!! Can’t wait…….