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Site reviews

How we present the reviews
Anonymous user
Raf M.🇺🇸
Verified Buyer
1 out of 5 stars

False Advertising

The picture of the Hygge box on the website shows a leather bound journal, a nice mug, loose leaf tea, a tea strainer. I ordered a three month subscription based on the quality of items in the photo. In fact, the first box we received was so disappointing. The box contained: A cheap apple shaped ice block A cheap mug A crochet turtle (this was cute but not for $53) Chapstick A box of apple tea It was embarrassing to give to my husband.

JUL 25, 2025
Anonymous user
Rafael M.🇺🇸
Verified Buyer
1 out of 5 stars

Read what I wrote

Read what I wrote

JUL 24, 2025
Anonymous user
Dan W.🇺🇸
Verified Buyer
5 out of 5 stars

Good

Good

JUL 23, 2025
Anonymous user
Mike c.🇺🇸
1 out of 5 stars

Not a subscription

Bought a gift for my mother, and they turned it into a subscription without indicating to me that that would happen when I asked for a refund, they refused to refund, but did discontinue the subscription which I never agreed to in the beginning be very careful with these people

JUL 23, 2025
Anonymous user
Tim S.🇺🇸
Verified Buyer
3 out of 5 stars

Please have someone call me

Please have someone call me at 6106570361

JUL 22, 2025
Anonymous user
Debra D.🇺🇸
Verified Buyer
5 out of 5 stars

Received the package at the

Received the package at the beginning of July. It arrived quickly and in in good condition. Everything you needed was in the box and so the experience was enjoyable. Everything was as promised.

JUL 20, 2025
Anonymous user
Lisa n.🇺🇸
Verified Buyer
5 out of 5 stars

Great boxes and customer support.

Great boxes and customer support.

JUL 19, 2025
Anonymous user
Andrea F.🇺🇸
Verified Buyer
1 out of 5 stars

I was giving this gift

I was giving this gift to my nephew who just turned 21 thinking it was six albums, not a compilation album. Very disappointed.

JUL 18, 2025
Anonymous user
Bryson W.🇺🇸
Verified Buyer
5 out of 5 stars

Loved it

Loved it

JUL 18, 2025
Anonymous user
Cindy E.🇺🇸
Verified Buyer
1 out of 5 stars

Absolutely horrible service

Absolutely horrible service

JUL 18, 2025
Anonymous user
Debbie W.🇺🇸
Verified Buyer
3 out of 5 stars

Not so pleased with the

Not so pleased with the process of purchasing and shipping. Need better communication!

JUL 12, 2025
Anonymous user
D D.🇺🇸
Verified Buyer
1 out of 5 stars

Cratejoy never acknowledged delivery address,

Cratejoy never acknowledged delivery address, ship date or any other shipping info. What happened to this purchased product?

JUL 9, 2025
Anonymous user
Pura F.🇺🇸
Verified Buyer
1 out of 5 stars

Scammed and ignored

Paid for a year of monthly boxes, my husband received 4 boxes and nothing else. I keep emailing and I get a fake mail receipts yet the boxes never arrive. So disappointed specially because this was for a Christmas gift for my husband.

JUL 8, 2025
Anonymous user
Nancy B.🇺🇸
Verified Buyer
1 out of 5 stars

Would not recommend. Customer service

Would not recommend. Customer service will not respond. My daughter was not happy at all with the 1st box of her 6month subscription. I tried to contact and cancel but no one from Oh Baby would respond to my emails so I had to get Cratejoy involved

JUL 7, 2025
Anonymous user
Barbara G.🇺🇸
Verified Buyer
1 out of 5 stars

The package i ordered has

The package i ordered has not been received or even shipped.

JUL 7, 2025
Anonymous user
Kayla O.🇺🇸
Verified Buyer
2 out of 5 stars

Communication and shipping were poor.

Communication and shipping were poor.

JUL 5, 2025
Anonymous user
Kirsten N.🇺🇸
Verified Buyer
5 out of 5 stars

Quick shipping. I can’t wait

Quick shipping. I can’t wait for the next one!

JUL 5, 2025
Anonymous user
Patty S.🇺🇸
Verified Buyer
5 out of 5 stars

Great

Great

JUL 2, 2025
Anonymous user
Julie J.🇺🇸
Verified Buyer
5 out of 5 stars

Nice dealing with crate joy

Nice dealing with crate joy and I was able to apply some rewards to one of my boxes.

JUL 2, 2025
Anonymous user
Remy B.🇺🇸
Verified Buyer
2 out of 5 stars

Slow shipping from when the

Slow shipping from when the order was placed. Not transparent about vendors.

JUL 1, 2025
12345

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cratejoy.myshopify.com logo

cratejoy.myshopify.com

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4.4
|
63,969
Visit online store
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other
4.4
|
63,969
Visit online store
4.4
4.4 out of 5 stars
Based on 63969 reviews
5
49522
4
4547
3
2596
Ratings distribution data table
StarsCount
549522
44547
32596
21877
15427
Total63969
2
1877
1
5427