exceptional

Love it

I would prefer that when items don't live up to expectations, that one would not have to pay to ship the sub-standard item back.

service good usually, would like to get the shoes I ordered sooner than December.

All good

Like the variety of merchandise offered!

Love the many options of clothing!

Love all their clothes! Great quality and value

Good

Looking forward to wearing these clothes for the winter holidays.

Delay in shipping was surprising but I guess I missed the note to that effect when I ordered. Did not need the item earlier either

I bought this for my sister’s birthday. She has never had anything from CWC before so I was a little apprehensive. She absolutely loved it! It fit perfectly and she loved all the details. I never buy her clothes but this was the perfect gift! I think you have a new customer!

Cute, but took soooo very long to recieve

Very good quality

Shipping and service is good. It’s the product that needs improving.

Coldwater Creek is easy shopping! I grab the catalog when it comes and head to the laptop. No fuss no worries. Delivery is fast and complete.

Shipping has been timely.

Very satisfied

Cold Water Creek has such good quality clothing that is hard to find these days

Not happy to have to pay for returns, I do like the Happy Returns program though, at least it's easy. . . . . even though it costs to return an item.