Thanks - due to the air quality in CBR I could not buy a suitable mask - they sold out within hrs of arriving. Aust Post was not making any deliveries, Sean went out of his way to ensure my mask got to me ASAP. He also checked in with me to see of I was OK. Great customer service. BTY I love my mask, my new fashion accessory I love the patterned fabric, better than paper ones

This mask is adjustable and comfortable. Much more sustainable than disposable masks and the replaceable filters last a long time. Really happy with my purchase but hoping to not have to use it too often.

Received notification from shipping company I would receive Monday but didn't happen until Tuesday evening. I've got it now. Very happy even though I haven't used it yet. Ready for the smoke haze in Canberra or, heaven forbid, closer proximity to fire front. Will even come in handy if I ever tackle clearing out the garage or have to face fumes on a crafting project.

I ordered an adult reusable mask along with some refills. Unfortunately due to courier error, it was not delivered. I touched base with Clear Collective on the evening that it was meant to arrive. They were instantly all over it. The next morning, I had updates and they had arranged a replacement to be shipped directly to me at work. I received the product and the make and quality is fantastic. It fits really well, is breathable and most of all keeps out all those nasty toxins we are breathing in. I would highly recommend the products, as well as customer service from Clear Collective.

Excellent customer service and quick overnight delivery!

Thank you for your prompt responses in relation to your products. Given Melbourne's air quality presently, I believe it's important to keep ourselves safe. Looking forward to receiving our products. Thanks again.

Fantastic personal service, went out of their way to make sure I got my order as quick as possible.

The product is as it looks online and even the kid size masks work for my 5 year old! The people are really lovely and when I had a question about my order they were super responsive and easy to communicate with. The express overnight shipping was also fantastic given the current air quality issues in Canberra.

Hi Clear Collective Thank you so much for sending it without me paying for the postage my apologies for the mix up. I just sent the money now so please let me know if their are any other issues. They arrived today and the smoke from the fires is expected to start to drift back over Canberra later today making the air quality above the recommended level yet again. Thank you for all you help and I am happy I went with an Australian family company as you truly are a pleasure to deal with. Kind Regards