I ordered an inner pot for replacement. It is good because exactly same as what I have used. Many thanks,

great

Grey product

pretty solid

Very good quality

Still waiting for my rice cooker - it has been weeks :(

A mistake was made at purchase, and customer care wouldn't understand that mistake happens in life. and wouldn't help me rectifying it, they would make pay restocking fee and didn't let me benefit from the rebate price I benefited when I purchased.

계속 개발해서 타의 추종을 불허할 획기적인 제품들이 나오길 바랍니다

Punctual delivery

Return requests take a week or longer

Very nice!

I needed a new rice cooker, and many people around me recommended this brand. I also did some research myself, and I genuinely thought it was a great brand with a good reputation. Unfortunately, my first experience wasn’t very good. The rice cooker I received had a problem. I contacted customer service, and they were helpful and agreed to replace it, which I appreciated. However, the response from customer service was not very quick, and the replacement process took quite a long time. I was actually in a hurry to use the rice cooker, so receiving a defective product made me quite anxious. I understand that customer service may need time to process a replacement, but when you purchase a new product and receive one that doesn’t work properly, waiting for a solution can be very frustrating. The return was especially difficult for me because I don’t have a car. I had to take the defective rice cooker to a designated shipping location myself, which was a lot of effort considering how large and heavy the package was. I’ve now received the replacement, and so far, it works perfectly. I really like the design, and the overall build quality feels very good. However, I have to be honest that the first experience has made me lose some confidence in the product. I now find myself worrying that it might break again, even though everything is working fine at the moment. Overall, I still like the brand and the design, but my first purchase experience definitely wasn’t what I expected.

Easy transaction, fast delivery.

The delivery was quick, and I have been using it without any issues.

Great service and design

Shipped and delivered so quickly! Love this product.

Never received my item and customer service wasn’t so helpful and I m sure the product must be same as customer service unfortunately. Worst customer service and worst communication. Will not recommend at all

Good service and great cuckoo fans we like them

Return process is so so slow. I returnes my order almost 1 month ago. Still, processing.

I received my CRP-P1009S rice cooker with visible scratches inside the inner pot and marks/chipping on the heating plate area immediately after unboxing. Because of the condition, I was concerned that the unit may have been previously used or damaged before shipment. I submitted a claim on May 8, 2026 with photos attached, but the claim has remained in “Pending” status without any update so far. I understand investigations may take time, but I am disappointed by the lack of communication regarding a brand-new product issue. I hope the support team can review and resolve this matter soon.