Excellent customer service through your email. My inquiries were answered within one or two days. Thanks!

Easy and quick delivery

Love the super fast shipping

Excellent service

fast. cute packaging and high quality item

Shipping was right on time and the box that they came in is gorgeous! Such a beautiful touch!! Thank you!

Order was perfect. Fast shipping and the earrings came in a very cool fabric covered box.

Thank you

Very timely delivery and good communication.

👍

Love their jewelry - delivery time was prompt - no complaints and the products are absolutely beautiful.

Love them!!! Elegant yet effortless. Want them in every color

Prompt delivery, timely customer service

Quick shipping, responsive and kind customer service, worth the price

Not an east return process.

Chan luu items always ship Quickly and arrive in the most beautiful packaging

Delivered on time. Exquisite packaging.

Hello, thank you for reaching out for feedback. I would like to share my experience with the sizing and fit of the shorts I ordered. I purchased a size M, which is typically my regular size across brands. However, the fit I received is significantly different from how the product appears on the model in your photos. On the model, the shorts sit low on the hips with a relaxed, slouchy fit. The size M I received, however, sits at the waist and fits much more snugly, which creates a completely different silhouette than advertised. I would appreciate if you could take this feedback into account regarding sizing consistency and product representation on models, as the current presentation is misleading regarding the actual fit. Thank you for your attention.

Perfect!

Arrived just in time for my friend’s birthday.