It's always a pleasure to purchase from here, especially with the free gifts when you spend over a certain amount! Everything is safely and securely packaged.

I ordered from cbeautymall because there was a specific palette I wanted and this was one of the few places I found it listed. I searched reviews and it seemed okay to order from. Tracking was updating fairly regularly up to a point then stalled. Then out of the blue I get an email saying from cbeautymall that my package had insufficient or missing address information and that I could request a refund using the links attached. Confused I emailed back asking for clarification and the person who responded said that the carriers told them that there was logistic information about my package and that this somehow meant my package was lost? So I go through these links to possibly get a refund because this is all starting to feel sketchy only to find out I cannot report it missing/lost until it’s 90 days past order date. So I have to wait another whole month to request any kind of refund. I’m very frustrated at how this is been handled, that I won’t be getting the product, and that I won’t even get a refund in a timely manner. Would not recommend ordering from here.

Great products, my order shipped quickly and arrived safely. Will be my new go-to destination for all things c-beauty!

I always find great products on this site and the delivery is fast, good customer service support

I feel like these emails should only go out when the product has actually arrived to the buyer. I haven't gotten any shipping updates from Cbeautymall, either. I'm aware that it's not your fault that it hasn't arrived to me yet, but it would be nice if you all would account for how long these things take now due to tariffs.

I have ordered from C Beauty Mall multiple times and have always been happy with the experience. Would recommend.

still waiting on my package

I never received my order.

Quick delivery, safely packaged and items where perfect, thank you for the wonderful experience

So impressed with CBeautyMall again! 💕 The product is high-quality, easy to use, and gives me beautiful results every time. Truly worth it! 🌸

Este es el mejor lugar para comprar maquillaje asiático. Productos originales y de excelente calidad y ensueño 🥰

This palette has a fantastic pigmentation, the color scheme is not boring and you can create a lot of looks ! From simple shaded eyeliners to more detailed designs, the multichrome and shimmers have a butters feeling and an incredible light ! Very fast delivery also

I live in Germany and the shipping was very fast due to other CBeauty retailer. The items were packaged very securely. Great selection of products. I will definitly come back and buy again.

Ottima💕💕💕

I can’t say I have any complaints! The package came within the expected business days, and the tracking quickly updated me on where the package was located. I had a customer service representative inform me that an item I bought was out of stock which was unfortunate, but they were efficient in allowing me to switch to an item that was in stock on the website, even with the time difference. Overall it was a great experience, and I would definitely buy from Cbeautymall again!

Keine gute Kommunikation zum Kundenservice. . . Bezüglich Rückerstattung eines kaputten shades

Lieferung kam schnell an. Und hatte noch nie ein gebrochenes Produkt

Envoi Rapide Qualité incroyable Prix de ouf J'adore !

Perfect service, the palette arrived properly protected and there was shipping info from the begining.

Its great, except one thing but not very important : i can't keep my basket from one device to another and I can't have a wish list.