Shipping was right on time and brought to my front door.

Took a year to get the filters for the air purifiers. Site always said “Sold Out”. Not sure what happened to the supply chain. Perhaps they should be made in America.

Not happy being unable to exchange the filter for the right size. I wanted to order the reg size for my 18S but got no answer from my email to you so you sent the large one and then ,after I tried to fit it in my unit, discovered that it cannot be replaced. Now I’m stuck with a too large filter for my air purifier. It would be wonderful if you could help out.

The best air purifier ever

Need better availability.

N/A

Worst experience ever!!!! Order on Amazon you will get it next day

Emailed Carrier about receiving damaged air filters on 7/31/25. No response to date.

Don’t fit. Sent two requests to return with no response

Everything was perfect with the order

Delivered on time, good shape, works good.

very good but hard to find

Took 1 1/2 years to get the replacement.

Nice product so far

As previously stated, AC filter was just installed April 30, 2025. Didn’t reflect on my first month bill but did cut down the dust particles and I think helps with the dog dander. I can review again next month when I receive another electric bill, which would be reflecting the installation of these filters. I look forward to that. Thank you.

When will filter be available for large unit?

No hassles. New filter received quickly.

Service was not great. Don’t respond to emails. Took forever to get the filter in stock and to customer. Don’t even carry the filter for my xl regular purifier make you buy the HEPA which is significantly more money. Not impressed overall with the company.

I'm having a terrible time. I have not received the item I ordered and so far I can't get no satisfaction! so far I would rate my experience as subpar

Fast shipment. Packaged well.