Over all a good system but occasionally drops calls when answering. This is a Known fault in VOIP.

Faultless service, highly recommended

So far so good

Service is acceptable

We were skeptical about yet another telecommunications operator declaring their pricing and customer service for SME business was the best - THIS IS TRUE for this organisation. Our Business Telecom contact was ALWAYS available and there was negligible waiting time involved. Thank you Business Telecom - your actions definitely speak louder than promises.

Chadi and his team were great! NBN and phone system is all working perfectly, we have been trained up to use the new system and are ready to go. Thanks guys.

Had a onsite visit while I was away on holidays, have asked staff everything appeared ok, but after the tech reset our phone system we discovered we had no message playing from ads on hold. Also most recently I asked for a quote for a separate phone, didnt find the experience to be looking after us as a long term customer and didnt get a satisfactory outcome as to options and requote for cordless phone so I abandoned this unsatisfactory communication. I got the impression we would have to do things ourselves with cords in our workplace, we need a business telecom business that can discuss and provide me with satisfactory solutions.

Extremely professional and efficient from the first discussion to the installation. Very happy with this service.

A fantastic service provided by Chadi & his team on the installation of our new phone systems.

I have used Business Telecom for over 3 years. However because of changed circumstances we have reduces our phone requirements. Your staff have always been very helpful.

been with Business Telecom for 6 months, and the helped my business transfer to the NBN. Excellent products and service.

Business Telecom has successfully helped us to migrate all our analog telephone lines to digital lines on NBN and also provides very fast NBN Internet. Our business depends heavily on our phone system, and are happy to have engaged Business Telecom to help us moving forward with NBN. The Business Telecom team is very professional, helpful and thoroughly understands our business requirements. They work effectively with NBN technicians and deliver on their promises. We are happy to recommend them.

Have been extremely happy with the service and product . Would highly recommend.

Overall the services is good.

thankyou for the great service

Business Telecom has provided great service and products to the business.

Good but to improve after sale service

After a ghastly 6 month long experience with Telstra and domestic NBN installation which ended up involving the Telecommunications Ombudsman I viewed the changeover to NBN in our surgeon's rooms with dread. I cannot describe the difference in experience with Business Telecom. The whole process was explained and planned out beforehand by emails from a consistent person who gave her name and was immediately available to answer any queries. She was courteous and sensible as were the various other members of staff involved. I did not have to deal with a different disinterested person each time we had contact. The technicians turned up on site when they said they would and did their job effectively the first time. There was very little downtime and we were warned about it. There has been good follow-up. I cannot describe what a different experience this was compared to our Telstra ordeal!

Business Telecom offers reliable, fast and cost effective service. We are pleased to have chosen them when we switched to NBN last year.

we are happy with this business, any issues are readily attended to and fixed to our satisfaction