The fast delivery and friendly service were excellent.

We got a used ice machine for our bar that was just what we needed when our old one gave up the ghost. It was a great value and even turned out to be newer than we thought it was. Shipping was prompt and careful and the machine works perfectly. We're very satisfied and will look at Burkett next time we need equipment.

Crystal is a great sales agent. Very knowledgeable, friendly, caring and insightful. Always there, and returns calls and emails promptly, when you have a question, or an inquiry about your products. 5 star performance!

I have ordered a number of items over the years and I have always received my orders promptly. I just ordered a new refrigerator and it was shipped that day and I received it the next day. The selection and prices they have are excellent and the employees are very knowledgeable and friendly.

Customer service and professionalism of this company is top notch, from the first online chat inquiry thru each step of purchasing! Very attentive personable and professional service making our purchase of a Scotsman MC0330MA-1 ice maker and B530S ice bin go very smoothly. The Burkett person I first chatted with is also now our future account manager. Working with one person throughout the purchase was very helpful. Especially since this person was exceptionally thorough and detailed, and even followed up after the sale to check if shipping and installation went well and if we were satisfied with the product. I highly recommend Burkett Restaurant Equipment!

Burkett was absolutely fantastic throughout the entire purchase process. The communication was fast and accurate. Shipping was handled very nicely and my equipment was delivered well packaged and on time!

great

Michelle was awesome at the store helping us pick out what we needed. And Chris and Nate were amazing during delivery. Can't wait to start using all my new stuff!!!

Friday, March 8th I received a damaged and LATE shipment Stock Pot Stove FROM ANOTHER COMPANY. We were leaving for a huge event on Monday, March 11th and PANIC set-in. ****************LIFESAVER ALERT************* Just a few minutes before closing time on Friday, I got ahold of CRYSTAL @BURKETT. OUTSTANDING customer service is an understatement. She checked their website, inventory, rushed making calls to order and make arrangements for their TOS-ATSP-18-2-LP Cook Rite Stock Pot Stove to be picked up early Monday morning. We picked up the item and headed to our event. Crystal was our lifesaver, and we are VERY GRATEFUL for her help! Definitely will call Crystal for our equipment needs in the future.

Very pleasant shop. Mr. Kim is very professional and polite.!

Our items arrived quickly and everything was of great quality. I reached out to customer service with a concern and they addressed the issue promptly. We are very pleased and will definitely order again when and if we have need. Sincerely~ April c/o Benton High School

We ordered a new grease trap. Package came by UPS in perfect condition and we took it out of the box and realized it was real packed well lots of stuffing to prevent damage. The plumber installed it and it looks fantastic in its spot. Would recommend buying from The Burkett Co.

The convection oven arrived on time and we have it installed. We have been using it and have had no problems.

As I was shopping prices on the freezer, I spoke with Crystal Saylor. She was so helpful that I went ahead and purchased the unit from her instead of my usual shop till you drop. Bill

I was happy the showroom had a display of the refrigerator I wanted and even happier with Chris and Joe that delivered and installed the unit. The item arrived in just a couple days in addition to being incredibly satisfied with their professionalism and service.

I loved the personal phone call to confirm my order and shipping method.

I was searching for someone to appraise restaurant equipment for an estate. I found Michelle at Burkett. Michelle and her team took care of the appraisal in the most professional manner possible. I could not be more pleased with them. If I decide to sell the estate wholesale Michelle will be my first and only call.

Everything came on time and as described, great service as usual. Love Burkett!

great customer service and they are so helpful finding just the right items that you need.

Kim Barefoot, was great. She walked me through the process of ordering our new stove. Kim was very prompt with answering all questions and providing our quote to purchase and shipping. Our new stove is installed, and everyone loves it.