I got charged twice on my credit card for the same purchase.

I worked with Todd and he was fantastic! His follow through was most important to me because it kept me on task. He wasn't pushy at all and made the whole process easy breezy.

Very prompt with a proposal for multiple commercial appliances. Processed the order in a timely fashion. Received emails prior to shipments arriving.

Great service and attention to details.

We ordered a refrigerator for our church hall. Kim was awesome to work with. I think they use Star Trek for delivery. Literally 2 days from ordering the unit to being in place in our hall in California!

Perfect

GREAT SERVICE!

Everything went well.

I'm truly grateful for the quality service in sales and delivery. It's a huge relief not having to worry about getting the equipment here and installed by myself. I very much enjoy the convenience and professionalism.

It was a great experience. The best price and service

M y recent purchase was an ice machine top, to replace an old unit. Corey and the people at Burkett where great, we had some hiccups but they took care of everything above and beyond, I couldn't be happier, thanks for everything

I love love love the bloomfield brewing coffee pot. I have purchased 3 of them. 1 for the office 1 for home and a gift. Kim Barefoot went over and above to make sure I recieve the coffee pot in a timely manner. GREAT customer service Thank you

Purchased a new flat top griddle. Delivered the new one, took the old one. Always have what I need. Great service, great people to work with.

Great service great price thank you!

Every step of the process of this order was perfect. The website was easy to navigate and get information from, and getting a rep was extremely easy and quick. The rep (Corey) was very knowledgeable, friendly, and helpful with every single request I made. The refrigerator was shipped very quickly and arrived within a couple of days, as promised. Corey followed up regularly to make sure we were satisfied with every step of the process. 100% Burkett will be the first company we contact the next time we need to order an appliance, and I would recommend them to anyone.

I have made multiple purchases from Burkett with each one meeting the need. My sales person Kim Barefoot was able to identify multiple options for functionality and price then meet nearly impossible timelines.

Working with Christine was a pleasure.

Excellent, responsive service! Our salesperson Christine was great!

This was not my first time working with Burkett, and once again, I am extremely pleased. The pricing for the pre-owned ice machine and shipping was very fair, and the overall experience exceeded my expectations. My account manager, Kim, was absolutely fantastic. She was incredibly helpful, highly knowledgeable, and extremely diligent throughout the entire process. Kim was always easy to reach and stayed in constant communication every step of the way. Buying used equipment from a dealer several states away can feel like a risky gamble, but Kim and the Burkett team made it a seamless and stress-free experience. Kim went above and beyond by sharing detailed photos of the machine and answering all my questions with honesty and precision. Her care and transparency gave me complete confidence in my purchase. The ice machine was packed perfectly—hats off to the team member responsible for that! The shipping process was smooth, with the shipper staying in touch as promised. Even the delivery driver exceeded expectations. Although I opted out of lift gate service, the driver from TForce went out of his way to unload the machine for me and bring it to my location—an incredibly kind gesture that I truly appreciated (though I wouldn’t expect this to be standard practice!). As for the condition of the ice machine, my new (used) Manitowoc looks fantastic. It has been installed and is running perfectly, making it an easy decision to keep Burkett as my first choice for both new and used equipment. In conclusion, Burkett, Kim, and the delivery service were all top-notch. This experience was a perfect example of commitment to quality and customer service—something that’s becoming increasingly rare these days. Thank you, Kim, and the entire Burkett team, for making my job a little easier and delivering such an outstanding experience. I highly recommend Burkett to anyone in the market for new or “gently” used restaurant equipment.

Great experience from info provision to delivery.