Prompt service/shipping

I was sent the wrong size of shoes TWICE. They are beautiful shoes, yet because your company's US operations are so inept, I ended up with nothing.

Worst!

Seamless

Good shipping and nice selection of styles

Return process was very smooth

wrong size was shipped

Very professional!

Product came when expected in good shape

Well done

I will have a better idea when my claim is honored.

Great

Was sent a previously returned dirty shoes and when I brought it up to the customer service's attention, pictures were requested and then after I provided them I have heard nothing back! Stop sending dirty and defective products to customers!

Nice shoe

I never receive my order. I contacted customer service several times and they were not helpful.

Quality product but I was very disappointed with how I was treated over the phone by the rep. I had bought around $700 worth of items. First, 1 item (xander light blue) that I ordered was a navy blue instead of light blue and 2nd, the size that I ordered originally was sold out. He told me that I would just have to keep the shoes and there was no way of getting a refund or a store credit regardless of the fact the shoe I ordered was sold out. That is embarrassing to be such an esteemed company and be so petty about giving refunds or credits for sold out exchanges. I'll purchase from a 3rd party seller if I ever support this company again. But they probably don’t care about 1 unsatisfied customer. Bad experience. 2 star service.

Shipping service was good

Good quality shouse and helpful customer service.

I’ve had several pairs of Brunomaglu shoes and the length of these shoes is consistent with size. Unfortunately as noted in a previous review, the shoes fit very tightly at the upper foot and it isn’t currently wearable. I’m currently getting them stretched but regret this purchase even though the loafers are very nice looking

Quick delivery - no problem areas.