es una empresa de mucha discriminacion las personas que tenemos documentos no nos dan trabajo sin embargo el 98% de las personas que estan que trabajan con documentos falsos le dan trabajo para pagarle poco y ellos se conforman se y tengo los nombres de ambos turnos las personas que trabajan alli con documentos que no son suyos de echo la muchacha que estaba aneriormente en recursos humanos les daba tgrabajos a muchos con el ss de algunos que ya no estan para que trabajen con ese ss hay qGood afternoon, the address is the same as the one I gave you, it is a house, I can see the dogs through the fence of my yard that if you put water on them, I mean, I see something there with water, but they have them locked up like they were pigs, they do not bathe them, if there is extreme heat like it is here in Arizona, they do not give them a fan or provide the necessary services, they do not have a vaccination record and the poor little animals look at each other and I see them neglected, I prefer that they take action on the matter, give them up for adoption or call their attention so that they take better care of them, they only bark desperatelyue hacer la denuncia It is a very discriminatory company, people with documents are not given jobs, however, 98% of the people who work there with false documents are given work and paid little and they settle for it. I have the names of both shifts, the people who work there with documents that are not theirs, in fact, the girl who was previously in human resources gave many jobs with the SS of some who are no longer there so they can work with that SS. Good afternoon, the address is the same as the one I gave you, it is a house, I can see the dogs through the fence of my yard that if you put water on them, I mean, I see something there with water, but they have them locked up like they were pigs, they do not bathe them, if there is extreme heat like it is here in Arizona, they do not give them a fan or provide the necessary services...

Alonso came in and removed my old mattress out of my bedframe, setting it to the side. Then he and William brought my new mattress in and quickly, and carefully installed it in my bedframe. They picked up the old mattress, hauled it downstairs and out the front door. They were friendly, professional, and very quick about getting the delivery, set up and haul away completed.

We recently bought a Tiffin motorhome and wanted to switch out the mattress. We ordered the Aurora Lux with the pillow top with medium fitness. This thing is fabulous. We woke up this morning and no back aches. I would highly recommend this mattress.

Having recently purchased a Recreational Vehicle, the first trip was a bit disappointing because the original bed mattress was almost paper thin. Laying on the old mattress, I could feel myself bottom out making the nights sleep very uncomfortable. I immediately began searching for a replacement RV mattress and found Brooklyn Bedding. I am absolutely ecstatic with the comfort of my new mattress. No more bottoming out and the medium firmness keeps me comfortable for a great night's sleep. The purchase was easy, quick, and professionally completed. I will definitely make all future purchases through Brooklyn Bedding. EXCELLENT JOB and product.

We researched for months, since this is a fairly major purchase for us. The final decision for us was the Brooklyn Bedding Aurora Lux. After fourteen years of waking up with lower back pain and my wife, hip pain, it’s all gone. I really didn’t think the mattress had anything to do with, but apparently I was wrong. The mattress was very easy to set up. Looks awesome and is extremely comfy. I have never slept better. Thank you Brooklyn Bedding!

I have been sleeping on my new mattress for several months. It is beyond fabulous!!!! and everything the company promised!!! It is unbelievably comfortable, all my neck, back and hip pains are gone! My posture is better! I sleep like a baby and I feel like a different person. I knew I wanted a foam mattress and a company I could trust to use safe products and build a mattress that would deliver the comfort I wanted and needed. I hit the jackpot with Brooklyn Bedding. I like to take enough time to judge a product before I recommend it and I slept on it for awhile and then told my daughter "You need to buy the Hybrid!" She works mega hours and spends a lot of time behind her desk and traveling in her job. She loves the mattress too and the super comfort she needs after a hard day's work! We loved the ease of setting up the mattresses-just follow the simple directions of the side of the box, give it a good airing out according to instructions-we waited a full 24 hours before use with the window open for a full air out-not that we detected any noticeable odor! And then the best part: we are sleeping on clouds!!! and loving every minute of it! Do not hesitate to buy a mattress from BB, they tell it like it is, they build a great product! I can't say enough about them! It's all good!!!

I had this product for 5 years (March 2020) and it was fantastic. But now it has a big dip in the middle and I am always at a angle. Apparently if there is a stain on the mattress it voids the warranty, so dot drink coffee in bed like I do. If I find the receipt I'll still try to put in a warranty claim

Bought this mattress in 2021, and it was fine at first. Now, a few years later, it has completely broken down. It has lost any and all firmness throughout the whole mattress and my back has been killing me recently. I can feel the difference between a corner I haven't slept on and the middle of the mattress (165 lbs, 5'11"). Better to spend more money than have something with such poor durability.

I got the signature hybrid firm about a year ago. I do love this mattress and it seems to be holding up well so far, though I did start to notice that in the center where I sleep, it got a more "broken in" feel, even after a few months. The main downside is that it is much less firm than I expected. I was deciding between the medium and the firm because I didn't want to be sleeping on a board, and went with firm after much research, but it still has a bit of a plush feel to it. However it still supports me well and has helped improve my low back pain from sleeping in comparison with my old very cheap and thin mattress. Overall, I do love it, very comfy, decently supportive, but I wish there was an extra firm option on this mattress style. If there was, I would buy again. As is I will probably seek out something more firm in the future. There is also not too much support in the side wall, if you are sitting on the edge of the bed it squishes down quite a bit.

We purchased an RV mattress in July 2024, it was delivered and we placed it into our RV. It had a 90 day return guarantee if we were not satisfied we could return it with a $99. 00 return fee. The mattress was suppose to be a firm, it was so soft when we would lay on it we had no support what so ever. We had it in our RV for three days. It was not a good fit for us. So the process began to return it. What a nightmare !!! It took us until November 2024 to get our money returned after we had to jump through hoops to please Brooklyn Bedding. They hired a service to pick up the mattress after we got it to our home and wrote trash on the mattress, took pictures of all actions concerning the company that was picking up the mattress and upload them to customer service. I guess this was to be assured i was not keeping the mattress we could not use. I would never recommend purchasing anything from Brooklyn Bedding.

Ordered a medium firm with pillow top. It’s bit softer than I’d like but i think that’s on me. I feel my body has adjusted but the initial couple weeks for adjustment were pretty bad. Super comfortable now and happy with purchase.

I needed two mattresses and really took a deep dive into researching the best value for a mattress without compromising quality. This brought me to Brooklyn. What a fantastic company. It was also important to me to support a US made product as I work in manufacturing myself. In doing research I found so many positives with Brooklyn. Made in USA, superior product, great warranty, proactive customer service. I needed the mattresses quickly due to a serious medical issue and not only was the customer service quick with shipping but they were kind! This can be a rarity as I'm a Customer Service Manager myself. Wowed by the Aurora, sleep with such less pain. Incredibly comfortable mattress! Can't recommend enough.

My daughter called your office repeatedly regarding a mattress that we finally figured out is a short queen and we paid for a queen! Since nobody is contacting my daughter I have left a message and I should hope someone will contact us. I don’t understand why you are not responding. I’ve left my phone number as well and this needs to be addressed since we ordered a queen and paid in full. I’ve never dealt with a company that doesn’t return phone calls. Very upsetting and extremely disappointing.

We swapped our mattress out from firm to medium. The guys that delivered the new mattress (William & Kyle) were very professional, on-time, and careful. They bagged and removed the old mattress, unpacked the new one, and loaded & hauled off all the packaging. They did a great job in a timely fashion. Thank you!

While looking for a replacement for our 11 year old mattress, we layed on numerous mattresses in numerous stores before narrowing it down to a few. Some were too soft, some were too hard, some too squishy, some too stiff. . . we settled on a Helix Midnight Elite that was "just right"! We met Steve on our initial visit to the Brooklyn Bedding store. He was informative, non-pushy, and let us lay on all the beds. We returned several times and were taken care of by Janet who was equally patient, accommodating, and gracious. We received a great deal on a great mattress. We opted for white glove delivery and set-up. The delivery gentlemen were prompt, professional, and had us set up in no time. We love our new mattress and would highly recommend checking out Brooklyn Bedding. The carry several quality brands and were a pleasure to work with. Thank you Steve and Janet! Theresa and Larry:-)

I got two Signature Hybrid twin xls in firm with the cooling pillow. The combination is perfect. The firmness we like for support combined with the luxurious comfort of the pillow top is ideal. Firm yet inviting. Love it.

In less than 3 years a very expensive matters got mess-up on the very first layer, when calling to apply the warranty, people on this place look for many excuses and false assumptions for not make the warranty valid. Then do not do an appropriate follow up once you place your warranty claim Bad costumer service Do not buy a matters here, is not the quality they promise and they do not apply the warranty as they said

The first time I tried to contact Brooklyn Bedding on the phone, it was difficult to navigate the AI phone person. I finally had to miss lead the AI and finally got her to send me to a real person. No one answered and I left a message. A day later Melissa called me, which I missed. I called Melissa back (and again had to navigate the AI who transferred me to the sales associate line). This was where Melissa actually answered the call. She was wonderful. She answered all of my questions and was very patient with me. I tired to order what I wanted online and needed to call back two or three times and surprisingly got Melissa all of those times. Melissa was what really got me to feel comfortable enough to finish my order online. So I gave her five stars! thank you so much Melissa.

We worked with Mario at the santan Gilbert store very knowledgeable, helped us get our new bed in our Mesa home and also got separate merchandise sent to our home in Wisconsin. I would recommend them to all

I bought my mattress on July 13 of 2022. It was a King spartan Luxe Medium mattress. Everything was incredible up to one year and eight months. My wife and I start to feel discomfort with the mattress. We feel Less support on the back. Well, its a $2000 mattress and have a 10 Years warranty, I feel confident about this and I just start my claim through email, because thats the way they use, no telephone. I sent the pictures, because they ask you about pictures of mattress, you need to show or prove a picture of deep Or sinking. Well they said, based on the pictures, the mattress don’t qualify for the TEN YEARS WARRANTY. This is the reason I’m leaving this review, because you can’t base your warranty only in just pictures. Now I need to looking for a new mattress, just two years after bought this one.