Shipping was fast and easy.

Always easy to work with Briggs & Riley.

Great products .

Simple

I didn’t get the monogram, but customer service sent me one right away.

Love my zdx medium check luggage. Great quality and service

The quality and attention to detail is astonishing, no wonder you guys offer lifetime warranty, i love the materials, the construction, the professional look, the monogram. . . . nobody else is doing this, best backpacks, unmatched.

Great bags

Easy to order. Quickly received. Easy to install!

I had no problems with ordering or receiving the luggage.

This luggage is awesome! It arrived very quickly, which was really nice. The medium is just right for me and fits 4-5 packing cubes nicely with a little room for a few other things. Definitely recommend and as soon as I can invest in another piece I will!

With B & R the shipping was fast, free and without any issues. The bag was securely packed and arrived in perfect condition.

Great service

Shipping was a tad slow, but B and R kept me apprised.

Great quality toiletry bags for a great price. Loved the first one I bought so much that I bought a second one. Both orders for some reason had a shipping delay of a couple days, but I was in no hurry to get them so that did not effect me.

This will be my only brand from now on

Perfect

Good service but no guaranteed returns after 1st use on an item that is majorly flawed

In theory a great suitcase company but i haven’t seen the quality of the bag yet.

Shipping and follow-up was great