Excellent prompt service!

Shipping was quick. I have not had to contact them so I can’t speak to that

Helpful tracking information!

Easy

Arrived neatly and on time

Ease of ordering; High quality product; it’s great stuff. I wish it was cheaper. But I know quality when I’m lugging it around.

Great quality

Smooth transaction

The shipping was double quick. I waited until the week prior to Mother’s Day and was happy to see an expedited shipping offer from Briggs & Riley for last minute shoppers.

perfect

Fits a ton, very durable, smartly laid out pockets. Fits under every airline seat so far.

Excellent product, well made and durable. No complaints

Shipping was very quick, even though I had my suitcase monogramed.

Needed to email to ask which wheels to buy to repair my very old suitcase. But purchase price very good and free and prompt delivery superior. Would buy again but unlikely to need them again!

waiting for Briggs to inspect & refund,have ordered smaller size

I received great service from Briggs & Riley. The website had loads of information to answer questions. Shipping was speedy. I have received everything in time for my next trip. Thank you, Briggs & Riley.

Absolutely perfect!!

Really like the high quality of this luggage piece. Built in suit sleeve is a major plus, and works well. Perfect carry on overall.

I had a Briggs&Riley backpack that lasted for 23 years of everyday use, so I thought I’d try one of the brand’s briefcases as a replacement. So far, I’m pleased with this product. The only thing I would wish for is a few more outside zippered pockets, but I can live with it as is. The material, stitching and hardware seem as robust as that on my old backpack, so I expect this briefcase to last me into retirement.

Easy order, quick delivery, easy install. Great help from customer support!