Fantastic product, great quality and fast delivery!

Amazing

promo service and excellent packaging

I really like not having to ship my suitcase for the repair. I was able to complete the repair myself. That said, the directions were not the best. I imagine some people could have a problem getting it done.

It was easy to follow the tracking of my shipment from Briggs & Riley, and my suitcase arrived when they said it would.

Easy to view products and order online.

Very happy so far :)

No issue ordering online, was kept informed about the shipment, and it arrived in perfect condition.

I initially ordered the wrong product. You guys took it back immediately despite it being my error. Once I ordered the correct piece, it got to me in just a day or two. Service was excellent.

Awesome service

Love the new offerings while keeping with the tradition of a lifetime of use.

Excellent

Great, no issues with the online experience and delivery

Great service from Briggs. Awesome packaging, great delivery service, good timing. Wouldn’t recommend anything else.

Shipping was on time and in perfect condition

Quick delivery and got what I ordered.

Ordering process was easy and product arrived when promised.

Shipping and service is excellent and appreciated

Customer service was very helpful. Shipping was super fast, too.

Charged a lot of shipping and the personalized badge and it wasn't very easy to install.