As expected and required.

Brilliant on line service easy to buy and check out best company ever to buy speakers from

The service and kindness received when approaching Bowers and Wilkins directly for the purchase of the PI8 earphones was nothing short of legendary support. Ela was truly kind and supported me throughout the process with real care, attention and understanding my needs. Shipping was handled same day with next day arrival. Every aspect of this purchase and the product itself were legendary. Thank you for all your kind support and I'm enjoying the product greatly with your help. Thank you

When I had concerns I contacted the comp and you were fantastic very kind and helpful

I love the Bowers & Wilkins products. Quality is always great. And shipping is fast.

Very concise and of course professional

Exceptional

Top shelf experience. Shipping was fast and efficient. Package was safely secured. Although recertified, I couldn't tell other than the price. No blemishes No scratches. Brand new cables, case. Im impressed. I would definitely recommend it.

I love the value I get when purchasing B&W refurbished products.

Great headphones and speedy delivery

Amazing. The whole process from navigating your site, to a speedy purchase, breathtakingly quick delivery, and a rapid setup were all incredible. I might never purchase headphones from another company again.

Needed factory reset but the automated help worked in fixing the issue.

Well done

The process by which I ordered, returned and ordered a different model was flawless. Much appreciated. The quality is awesome as well.

Perfect!!

Excellent value for the sound quality and convenience. 1000% recommended.

Excellent!

Shipping of my product was very fast and efficient.

Shipping was fast, and purchasing experience was smooth.

The sound isn't as good as people make it out to be; it’s roughly middle-of-the-pack—a 3+ out of 5. My overall rating for $800 headphones would be zero, though I can't actually give that score. The design is interesting enough, but everything else is a downside. Your ears get sweaty after just 10 minutes; it’s terribly uncomfortable.