Delivery all as planned

Mixed feedback. I had to chase the returns team for 2 weeks and only received an acknowledgement of my return after filing a chargeback with my bank.

Lovely, smooth, no issues at all.

It was a really unpleasant experience as the courier DHL struggled delivering parcels over the Christmas/January period. It was a really frustrating time and quite upsetting as DHL said they had delivered the parcel when they hadn't. Boori customer services came to the rescue in the end, for which I am very grateful, and am now enjoying the lovely products I ordered.

Quick shipping thank you

20 minutes late

Really reliable and top notch customer service.

Unfortunately, customer service completely ghosted me after I returned a couple of items. Still waiting on the refund of several hundred pounds… Furniture is nicely designed but I expected a higher quality of main materials and greater use of solid wood.

Well packaged, quick dispatched, minor hits, barely could see them. Nice design and easy assembly

The bed is good, delivery was really quick, looks great and excellent quality. My son loves it. It was easy to put together but I did have an issue with the slats, the pre-drilled holes did not align so I had to sort that out which was annoying. Otherwise it would have got 5 star review from me.

Great products. Fantastic customer service. Delivery times can be long but times given are accurate and customer service team are great at giving updates.

I love everythingI bought from here, from furniture to linens. All great quality.

Excellent, all communication, product, etc.

Easy to put together. Good quality.

Good quality bed, great comfort. Our son loves is big boy bed :) Delivery was good quality, no damage and fast.

Easy order and fast delivery

Excellent product and speedy delivery.

Shipped quickly and well packaged.

Good service. Wasn’t clear from the outset that delivery would be in two separate packages.

Good and sturdy bed, mattresses and mattress protection also very good and comfortable, fast delivery, not cheap but worth all the money. Very happy with the purchase.