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Responsive and helpful customer service.
Great customer service. I received responses to my queries promptly and the responses were always on the spot and useful. Happy with all the products we have purchased and received so far.
Excellent quality
Received the order super quick
Good service and good delivery
Free shipping!
Great
Very reliable
Item arrived quickly via a reputable courier, was well packaged, and was easy to assemble
Delivery all as planned
Mixed feedback. I had to chase the returns team for 2 weeks and only received an acknowledgement of my return after filing a chargeback with my bank.
Lovely, smooth, no issues at all.
It was a really unpleasant experience as the courier DHL struggled delivering parcels over the Christmas/January period. It was a really frustrating time and quite upsetting as DHL said they had delivered the parcel when they hadn't. Boori customer services came to the rescue in the end, for which I am very grateful, and am now enjoying the lovely products I ordered.
Quick shipping thank you
20 minutes late
Really reliable and top notch customer service.
Unfortunately, customer service completely ghosted me after I returned a couple of items. Still waiting on the refund of several hundred pounds… Furniture is nicely designed but I expected a higher quality of main materials and greater use of solid wood.
Well packaged, quick dispatched, minor hits, barely could see them. Nice design and easy assembly
The bed is good, delivery was really quick, looks great and excellent quality. My son loves it. It was easy to put together but I did have an issue with the slats, the pre-drilled holes did not align so I had to sort that out which was annoying. Otherwise it would have got 5 star review from me.
Great products. Fantastic customer service. Delivery times can be long but times given are accurate and customer service team are great at giving updates.


| Stars | Count |
|---|---|
| 5 | 1582 |
| 4 | 139 |
| 3 | 17 |
| 2 | 2 |
| 1 | 6 |
| Total | 1746 |


