Order came right before christmas which was perfect timing. Tracking was slow to update but customer service was very helpful.

Shipping was quick and ordering was easy!

Good selection of delicacies in well packaged format and app & web site is friendly

Package finally came

The box came in completely intact and had no trouble with the mail

Bokksu has a genuinely interesting lineup of tasty Japanese snacks. I especially like that you can pick your own items—I was able to choose fewer sweet snacks than you usually get with typical box subscriptions. The included details on each snack’s story and its region in Japan are a great touch and make the experience feel more curated. Shipping can take a while, but it’s been worth the wait. Customer support has also been respectful and fast when I’ve needed help.

Very high quality products.

Bokksu has the best customer service!!

We got this as an alternative to an advent calendar this year and we loved everything in the box! Customer service was very responsive when we thought it got lost in shipment. We will definitely be getting another box in the future!

Made several orders as a gift to my daughter. She is absolutely fascinated with Japan as she has visited. Her reaction to the gifts was beautiful. Said these items are the best coming from Japan. Authentic.

The packaging and contents met our expectations. I appreciate the QR Code to explain the contents of the entire package. I also like that there are other items besides snacks included with the delivery. Well worth the purchase. In comparison to the other higher end brand, I believe you get better value for your money with comparable or better snacks.

My wife loved this. So beautiful and some surprises that we genuinely loved and were blown away by.

The packaging is very neat and organized. I especially like the gummy box. It has variety and the price is well-worth for the value.

Arrived on time and in perfect condition

Good response from customer service.

Arrived 11/24. Thank you!

This is a highlight of our year. We love the Bokksu Advent calendar! We got one for my sister this year too.

I loved it

My daughter LOVES her gift. Beautiful packaging and fun daily surprises. Only issue was shipping updates. Customer service was very responsive so more of an issue with US communication. Happy Holidays

Amazing experience with Yumi from customer care, she helped with the shipping and everything! Thank you!