Very fast shipping and delicious snacks

Loved my experience and will be ordering again really soon. THANKS Bokksu for the wonderful experience through Japan ❤️ 🙏

I've been buying various different snacks from Japan through Bokksu. com ever since I heard about them from my colleague years ago. This time around, the shipping took extra-long (thanks to the genius tariff idea a certain someone came up with) so I contacted the customer service for the first time. Kesiah emailed right away, was very personable and helpful by providing extra tracking link. I'll purchase more snacks as soon as we devour what was just sent to us!

Well packed products and fresh taste!

Happy with purchase. Some items were really nice.

Great!

Both orders were delivered on time and both were very good quality.

Love this boutique!

Shipping was great! I coincidentally let the young man delivering my boxes into my building while I was picking up another package from the lobby, and he made sure to take a photo for proof of delivery.

Bokksu has been great! I just received my order today and everything was DELICIOUS. My order took a month to arrive, but Yumi and Ruth were very kind in helping me and giving me the tracking information I needed. The team was also helpful when I was having difficulties applying my coupon code. All in all, A+ Customer service and A+ treats. Thank you!

Wonderful products, freshness, great flavor and wasy to order.

This was a great way to share traditional snacks and treats from Japan with our friends. It was also fun to discover new things.

Service was good and shipping came on time

I had an issue regarding shipping but was pleased with the quick response in tracking my box and explaining the process.

The products inside were fresh and delicious. I really enjoy that. There were two of most of them, so if you really like something, you get another bite. There where some substitutions in the box, but they were as delicious as the originals looked.

We haven’t had the chance to try everything yet, but what we have had has been great. The shipping took a while due to the holidays, but all my questions to customer service were answered quickly and kindly, so I didn’t mind the wait. The package was in great condition when delivered, so overall a great experience overall.

great stuff!

Very helpful, everything was fixed

Excellent Selection of Items. Always happy witht the packaging of the items and shipping. Received a gift of additional cookies and matcha kitkat bars. Contacted Customer Support to inquiry on expected delivery time and received a very quick response.

Great customer service!