Excellent customer service

I used these in my fire pit, the shipping was extraordinarily fast (I had it within three days). They give my fire pit a look that regular logs and lava rock couldn't. I'm so glad i went with Blazing Glass for this project and i would definitely recommend them to friends and family looking to liven up their outdoor fire pits.

Loved the service

Ordered some wonderful ceramic fireballs for a home we renovated. The arrived early, perfect condition and I couldn't wait to put them in. Unfortunately due to the design of the existing fireplace, I was unable to use the ceramic balls. When I contacted blazzing glass about a return, they were more than accommodating and provided wonderful service! I will purchase from them again and recommend them to family and friends!

Really like the tumbled lava stone. They provide a clean visually accent to the fire pit set on top of bed of crushed lava ash/lava rock.

Finally, I am enjoying a gorgeous fire with the most beautiful fire glass out there! We ordered 15 pounds of plain white glass for the bottom and 15 pounds of three different colors. I am so blessed to watch this relaxing, warm fire every night. Blazing Glass was more than fair in their pricing, with an online discount, and really quick shipping! We also ordered additional samples for the future! I was relieved to not have to spend $300 for my revitalized fireplace. It's incredible! My colors are Azuria, Pacific Blue and Solex. Thank you so much.

For the most part the experience has been favorable... Sarah did a good job with all the issues The frustrating part is that we had a component failure and we needed just the one part replaced . I was told that I had to purchase an entire Kit that made no sense at all so the manufacturer is not service friendly and I will not purchase again from this company It got 4 stars because Sarah is pretty easy to work with beyond that Im very dissatisfied

I got the 18 inch fire pan with the multi color fire rocks. Although I did not have to contact Blazing Glass, they noted themselves that I ordered the rocks and made sure I got lava rocks instead of sand. They aren't just blindly filling orders, they pay attention. That alone gives them a big thumbs up.

The burner, lava-rock, fire-glass, ceramic or fire-glass items, arrived well and sufficiently packaged. It all went well. thanks

they put grong address so I didn´t receive the package

The products arrived on time and were easy to install, no my old fireplace works better and looks great too! The only drawback was that I did not receive an order confirmation or a shipping notification.

Great prices, great product. Very happy with total purchase and very quick shipping.

I have not installed my propane burner yet, but the purchasing process was smooth and the shipping was fast. Product looks very high quality, I would recommend this company to anyone.

This is such a great product that I am going to be converting all our fireplaces over. It throws amazing heat and looks great!

easy to order

Thanks for the free samples. I was better able to make my final choice as to which glass I wanted. May God continue to bless your company and families

Our order arrived sooner than expected and was exactly what we thought we were getting!

Fast and reasonably priced R.W. Oswego

Not sure I received what I ordered

Website was easy to use, customer service was responsive to questions and order arrived very quickly! Highly recommend!