Works well and is comfortable.

It’s great! Perfect as a slim under jacket bag. More pockets then I was expecting. Build quality is 10/10

Best bag I’ve ever owned. Best quality materials, I used it on 3 trips so far, everything from a day trip all the way to an overnight. So versatile does everything well

Great and fast shipping. Easy to understand what you are buying based on videos.

I work in cybersecurity so a backpack that hold multiple laptops is awesome. Thanks black ember.

Great service. fast shipping! I recommend it no doubt about it!

The best commute backpack for all your needs!!tons of pockets with american quality products. excellent customer service and warranty!

Best bag I have ever owned. Six stars.

My favorite sling. Love everything about it. The back pocket is super convenient to quickly access your phone. The main pocket is great. Maybe in the future you add the ability to add a key ring inside.

My overall experience with Black Ember has been fantastic. Their customer service is truly exceptional!

I recently purchased the Black Ember Citadel R3 20L, and I’m very impressed. The design is sleek and stylish, the build quality is excellent, and the waterproof feature works perfectly. I highly recommend this bag! It would be great if a 22L version becomes available in the future.

I like the material, design and size of this backpack that is made of The price of this backpack is quite high, but I'm happy that I did buy this backpack, because it’s worth every penny

fast delivery in the Bay Area

many different storage for my gears. this is a 2nd one I have. the zipper areas tend to open up over time. put some glue to patch it up.

I bought the Citadel 25l backpack. . . and love it. Very cool look whilst understated which I like also. Comfortable straps and pockets / handles all in the right place. I can't fault it. I did buy the drink holder also as this was missing on that slots on well.

Got this bag recently and It’s my day to go whenever I don’t have to bring my iPad with me. It can carry al my daily essentials without feeling to bulky. Also, the materials and the zippers feel very premium. I’m very glad that I made this purchase and look forward for future products of the brand :)

Love the pack and I’ll Probably use this till I kill it. A good price for a well built bag. It could use a side handle for putting on and off carry on handles

Solid backpack. I bought this for a trip to Europe. I was able to load this thing up with 10 days worth of underwear/socks (in packing cubes) plus my toiletries, earbuds, charging cables and other knickknacks. Seems like a quality bag that should last a long time (fingers crossed). For a bag this expensive, my only complaint is the lack of water bottle holder.

I am a new customer, but a massive fan. I started with the Forge 40 a few months ago, and then got the Citadel. I loved the idea of the Boarding Kit so I got that a few weeks ago. My first trip was this past week, and I am so bummed out. . . . I have never lost anything on a plane, and on the Boarding Kit's maiden voyage, I accidentally left it at my seat. Someone was almost as excited as I was about having it, because it was gone when I enquired with the airline. I wish I had more experience with it to review. The 2 weeks I had it were great!

Great!