I haven’t received my order. There’s no telephone number to call for customer service. Betabrand exclusively offers an email address. When you submit an email for assistance, you get an automatic reply saying they will get back with you in 1-2 business days. It’s a lie. It’s been a week since I emailed and no one has responded. I paid money for a product and never received it. I guess that’s the new norm for Betabrand. I’ve been a customer for over 7 years and have brought many others into the Betabrand fold. But not anymore! I don’t know what happened to Betabrand, they used to be a great company. This bad experience is not a fluke. I’ve had issues with my last three purchases - ever since they moved to “email customer service only”. Perhaps writing this review will get their attention.

The delivery was very fast.

The return process took longer than expected, but it was ultimately approved since I was sent a medium but ordered a large. The correct size is now on the way.

Amazing pants

Wrong size sent

Fast shipping and customer service!

Love love love!

I needed a longer return time due to illness

I don’t have it yet, and customer service is not responding to my emails!

Clothing is well made and durable. I swear by this brand because of the high quality fabric and stritching.

Love the quality!

Very happy with the pants. Always a perfect fit.

fast shipping.

Fast shipping, easy returns

This dress always gets compliments. Stretchy but form fitting and has pockets! Very comfortable for all day wear.

My favorite brand of pants!

Great company

Received in the mail super fast.

I love Betabrand. I own many pairs of pants and blazers. The quality is top notch.

Good products. Price is reasonable when on sale. Unfortunately most of their sale items are not returnable and for that reason I rate them much lower because oftentimes their sizes vary between products. I’ve therefore purchased a blazer and pants at different times that fit totally differently than other ones.