Easy to navigate website, good communications, correct shipment

Emailed customer service to complain about the color of the coat. My email was answered rather quickly explaining the brown undertones were intentional. 5 stars for a quick and honest response.

True to size. Great quality

My coat arrived very quickly and the shipping is free

Great products, fast shipping!

Very comfortable and has lots of space for movement.

Excellent

Great company to do business with!

Got a big favor from BERNARDO cost free size exchange

Great customer service!

Love it!

Shipped on time Love the coat!

THE SHIPPING WAS AVERAGE

Nice enough design, but flimsy material and sloppy construction. No side access to pockets; shoulders uneven. Returned.

Informative through the process

i needed a size down and was able to return and exchange it extremely easily! The first coat was uncreased - the new one, though, was placed in a smaller box and did have some creases. Please, for full coats always use a regular full sized box. My uncle used to rave about Bernardo 40 years ago - I wore them back then, too, and the only problem I found was the use of a non-wool fabric and the second box which caused creases. Otherwise, perfecto!

This coat looks amazing, feels great and the fit is true to size. I also appreciated the packaging upon arrival.

Fast delivery and item arrived in perfect condition. Very satisfied with the shipping service.

Service good

Great customer service. Had to exchange for smaller size and everything went smooth