Nicely packaged.

Customer service is wonderful. Will definitely continue shopping with Bernardo.

Ordering and shipping were easy. It was a good looking jacket but full information about the item was lacking. Description wasn't entirely accurate.

Had to exchange it for a smaller size. Everything went very efficiently.

Arrived quickly

Fast shipping. Perfect packaging. Thank you.

It’s a really good product and shipping was timely. Website is user-friendly.

Service was top tier!!

Coat arrived quickly… I highly recommend this fabulous faux fur coat. Size great, warm and goes with jeans to a dressier look!!

This double puffer is double SWEET! The rich chocolate cover, the quality, the lightweight feel and textured style - all a plus. Love the length and backpack straps, too. A casual, comfy classic.

The customer service was excellent

This is a great coat and I now have one in both navy and black. I love the length and the weight of the coat. You may need another layer for a super cold day but for temps 35 degrees and up, it's perfect.

Beautiful coat. It was generously sized, enough that the recipient sent back a small for an extra-small. The response was fast and professional. And the person I gifted the coat to loves it.

Your team has been fantastic and I appreciate the free returns! I bought one coat that I was so excited about but just didn't look good on me. I had another correspondance with your team and they were prompt and SO helpful. Good customer service and a good product will keep me coming back! Thank you!

The coat arrived before the expected date and the packaging was excellent. My coat was on a hanger and wrapped carefully in plastic within the box.

Great Jacket very comfortable and love the sleeve length and length of the jacket because I am tall.

Love my coat fit perfect

I'll be honest, this does nothing for my figure, but when it's below 20F out, I could not care less if I look shapely or not. It is SO roomy that I had to size down from my usual XL (usually fitted on me) to L, and even then there was plenty of room for layers (base thermals + shirt + hoodie/sweater). You can hardly feel wind against your body because of the puffiness. With its length, even if I didn't have thermals under my jeans, it kept my legs really warm and protected from the wind. I cannot tell you how many times I fell asleep in the backseat of a car still wearing this because it's so comfortable - like a literal sleeping bag. The hood is also large enough to go over my hair in a ponytail/bun while also protecting the sides of my face, and I have a LOT of hair. I still feel very warm when the hood is down, too, because of the high cuffed neck. The long forearm cuffs also make it so I don't have to pull my sleeves back if I need to do something with my hands, and it makes it so I don't feel constricted in my movement while also not letting ANY cold air in. Honestly, highly recommend this for cold walks outside, and for daily use. You WILL look reminiscent of Doja Cat's worm outfit due to the shape, but honestly, I'd fall asleep too fast to even hear anyone hating. Highly recommend!

Love my best ❤️

Wonderful products. I own few Bernardo jackets. Love them.