Terrible mattress. Terrible customer service.

Absolutely loved the mattress. Tried a few other online brands and the mattresses were just entirely too soft. I got the normal bear and its firm but not too firm, just right for my liking. Some of the stitching wasnt trimmed off causing snagging, but nothing a quick peruse with the scissors wouldnt fix.

Nice mattress. Easy to order. Delivered on time. Every thing showed up. Restful sleep. Good job.

I haven’t received the bed base and it’s been two weeks since I placed my order. I have emailed support team twice with no answer, called customer service with no answer.. please avoid this company if you value your time.

Mattress came quickly, foundation was slow. Would rather they ship at the same time instead of having to have a mattress box sitting around waiting for the foundation to show up over a week later.

Good bed

Best purchase ever! Very comfortable yet still firm! Definitely recommend!!

The mattress has been incredible. It has so much back support and has made such a difference in my quality of sleep. I absolutely love it. My one problem was that the delivery went to my neighbors house instead of mine, but all told I am thrilled with the purchase.

Literally the most comfortable mattress EVER!

Great mattress for the money. Very comfortable, pure foam, no springs. It has a startling amount of firmness, considering how the mattress was shipped wrapped into a cylinder form. Once unwrapped it unfolded and retained its normal shape. It is soft, as the foam does conform a little bit into the shape of the occupant. I slept well upon receiving that night. For those who like old spring mattresses it may be strangely both a little too soft and a bit firm. It takes some getting used to, for me it was fine. But it is no luxury hotel mattress, with the perfect blend of just right. My biggest issue was the lack of selection for the mattress foundation and headboard. The King sized bed didn't have offerings of a typical headboard, but the traditional metal frame and box. The box isn't quite a box but rather a series of wooden panels placed together to create a box frame. It comes across as a pricey yet cheaply composed foundation. The benefit of that cheaply composed panels are the easy of assembly and portability should I choose to move to a new domicile. If there is a choice, I would suggest buying a King sized foundation elsewhere. As there are no returns for bed frame purchases at this company.

Extraordinary angry and disappointed. I’ve spent well over 1000 dollars on BEAR products and recently purchased a BEAR pillow in the wrong size by mistake, essentially rendering the purchase a total waste of money. Customer support is absolutely terrible; they essentially ignored me for OVER A WEEK only to finally write back and bluntly refuse to exchange the pillow for a different size. How this is proper business practice in 2024 I have no idea, exchanges are extremely commonplace in almost every business. I will never make another purchase from BEAR again and I will go out of my way to communicate my experience to anyone who ever brings them up. Beware.

Great mattress for its price. Was a little unsure during the first night as it felt really hard, but woke up the next morning having had an exceptional night of sleep. Now I'm all for extra firm mattresses.

My wife and I are 60+ years old and needed the mattress that is somewhat firm. We have been sleeping on this one for a few months now and have no issues with stiffness and soreness.

I searched quite a bit for the best affordable mattress I could find for my four year old. I got a full sized bed so it could grow with her. I loved the materials bear used along with the hybrid model. Having slept on the bed several times myself, I can happily state it’s comfortable and was a great purchase for our family.

Bought this mattress for my 91 year old mother. She had been having trouble sleeping and the change in her mattress helped her sleep better overall. I have 2 bear mattresses in my home and love them!

I am very pleased with my mattress. Best sleep I’ve had in a while.

This mattress is exactly what we wanted! We used it on a bunk for our active, thin 7 year old. It's perfect for him - cooling, comfortable, supportive. I looked at tons of different types and brands of mattresses, and I'm so glad we purchased this. I love it so much I'd even consider switching to a Bear mattress myself when we're ready to upgrade.

I purchased a bed frame through Bear. Overall, the style was what I wanted, and the frame is great. However, the boxes the frame came in were very awkward and came with no handholds which made them difficult to move given their weight. Also, the frame and headboard were more difficult to put together than what the description made it out to be. I would definitely buy the frame again, but make sure you have people to help you with the installation process.

I'm extremely happy with the mattress. I got the hybrid elite and it's absolutely outstanding.

Shopping on the Bear Mattress site was easy. All the information was there. I was able to use my educator discount without problem.