Shipped fast with great service.

I have not watched Miss Scarlet & The Duke, & I just received Professor T season 3, but looking forward to them both. Thank you. Brigitte

Fantastic

Service is good

My order arrived on the promised date and in perfect condition. Thanks so much!

I don't do reviews.

Thanks to the BBC shop I was able to get the CTM Series 13 with reasonable shipping costs. It arrived in good time and was suitably packaged and ofcourse I was happy - it is my all time favourite show. Thanks BBC shop.

Love BBC Shop Canada as I always know that I'm getting the write discs for my region. Thanks!

Fast shipping. Great product.

My item shipped in record time, I was very happy to have received it so early

Love your website. Hope more of the classic Dr Who become available soon on BluRay in the USA. I see you are a collaboration between BBC and ITV? Like how you send a link with tracking number in a email when you ship. Better than Amazon that never delivers when they originally say. Some improvements to make your website even better: 1) When on website hit Contact it shows bbcshopcs@bbc.com but when email this email address I get bounce-backs. 2) If as well as email you had a contact form with type to select of product trying to find or technical issue or general feedback with box for text. Note I am trying to find BBC season three of the Rag Trade. davidraby@live.com

It works

Very reliable.

Easy to find desired items

It was a great experience

Once I received the set I ordered, everything was fine. It was packaged well, and the time it took to get here once I received confirmation of it being shipped was really quick. However, from the date the item was released to the date it showed up on my doorstep was almost a month. During that time, I called BBC Customer Support 3 times, and the first two were less than helpful (the first had no idea about the show or the item I was asking about). However, the third time I called was excellent, and the answers and support I received were helpful and put me at ease. To be fair, this rating should be a 3.5/5, but the shipping lag and struggles with customer service were pretty significant. I kept telling myself, "The BBC Shop doesn't have as many employees as Amazon, so I can't expect the same service speed." That being said, I'm happy I ordered directly through the BBC Shop and didn't have to go through Amazon!

As expected.

Great

Shipping arrangements were awry due to lack of proper and updated information, the delivery took an inordinate length of time to arrive, and the whole thing was very expensive. BBC should do better. On top of that, the yotpo review screen kept jumping down and did not allow me to write a proper review unless I ran all of the words together, likethis. Great products, but not great service. Difficulttoreadisntit?

Quick shipping.