Excellent customer service! Jake made sure to provide regular updates and support. There were a few issues with delivery that were fully due to the manufacturer's issues but from sale to delivery, ArtofSteam was 100% on top of checking in with the vendor, getting status updates and very promptly and professionally addressing any problem. I would absolutely 100% purchase from ArtofSteamCo again. The online store was pretty easy to find all sorts of things that I didn't even know existed. I found the exact color of a towel warmer that I hadn't been able to find anywhere else. There are tons of options to pick from.

Great seller

he ArtofSteam team was wonderful with service and communication. I had an order that was delayed by the manufacturer and Jake stayed in touch with me and followed up with the manufacturer for me. The order arrived and I am so grateful for their work. This is how partnerships should work when making any purchase.

They helped me with missing parts and let me return an extra piece- true professionals!

Excellent! Thank you Jake for your knowledgeable and efficient solution to my inquiry. It was a pleasure talking to you….you alleviated my concerns and even helped me refine the order. I look forward to receiving the thermosol controller. Loren J Graham

quick honest

Excellent service: quick response to need for part; prompt return when requested. Thank you!

t

Customer service person was very helpful / informative. Shipped and received my items extremely fast.

Had to update our steam shower controls and they were very helpful making sure we had all the pieces we needed. Delivery was quick.

Would purchase from them again

Quick ship and seamless transaction

Excellent customer service and great product.

Knowledgeable and great to work with.

ordering based on a very clear and easy to understand website, our steam generator, controls and steam head were great to combine. Capacity of generator easy to calculate on line. Delivery quick, well packaged. Cost reasonable

The only thing better than their great system is their fantastic customer service!

I ordered a couple steam room parts from Jake who was absolutely wonderful and very informative. He kept me in the loop continuously and gave me great pricing. Def recommend!

Got my questions answered quickly.

On Tuesday, I ordered our new Thermasol steam unit on line from Art of Steam. It arrived on Saturday and I had it installed on Sunday. Our steam shower is now back up and running (our first Thermasol unit lasted 25 years!). Art of Steam made the entire process painless and I would not hesitate to order from them again!

We are converting an existing shower into a steam shower at a new residence. This is our second steam shower. ArtofSteam carries the major brands. We had height restrictions for the generator as well as a need for a wireless control…they had the unit to fit the situation. Secondly, and more importantly, they've got Jake. I bugged this guy for a week with questions and he straightened me out every time. Real likable guy! Thirdly, price. We saved 30% by going with AofS instead of the dealer recommended by our contractor (identical unit). Another 10% by dealing with AofS directly and avoiding WA state sales tax. Lastly, warranty. Our unit came with a leaky intake solenoid…a call to Jake and we had the manufacturer's phone number and they sent a replacement part in two days. AofS…great oufit!