I wanted to say how impressed I was with Chris Dobson. I contacted the company in regards to our fire table and Chris and the team at American Fire glass immediately dealt with my issue. He was conscientious, professional , clear in his communication and amazing to deal with! I can’t thank him and his technical team enough. Looking forward to enjoying our fire table again, and will be toasting a glass in recognition and thanks!

I am delighted to submit a 5-star review of the product and services from Americanfireglass.com. I was not certain what I needed for a recently custom built gas firepit. Chris, in sales, walked me through what I would need and then set up the order. Interestingly Chris was there to answer my subsequent questions when the order arrived:he was both courteous and professional. Happy to recommend your products/services to my friends/neighbors. Best, Robert

Everything worked out great!

Completely satisfied with my purchase and will be using these burners in all my future fire tables.

I received a response within minutes and all my questions were promptly answered. Amazing customer service is hard to find these days. Look no further, it's at American Fire Glass!

Looks great

Product was great and the service provided by Chris was excellent

When I had a question, the person answering the phone was very helpful.

Excellent service! Highly recommend this company.

Great company and fab service

Perfect for my needs!

Great customer service

Wonderful looking product. Eary to order with quick shipping. Certainly woulkd order again

Was delivered on time and wrapped up tight.

Good

I accidentally ordered the fire glass for “contact less”pick up. I called customer service and she was able to very quickly resolve the situation and have the glass shipped to me. Great service!

Perfect perfect perfect!!!

Great

Product is good, shipping was fast and packing is good too.

Customer service helped so much. If you are thinking of changing your fireplace inners. Talk to them first