Shipping was quick and delivery drivers brought all boxes upstairs with no hassle. Checked for damage as well.

Albany Park has great service and helped rectify an issue with a piece that was broken on arrival.

We recently purchased the Albany Park Kova Pit Couch in the blue velvet fabric, and it has been such a game changer for our family. From the moment it arrived, I could tell the quality was excellent—the cushions are plush yet supportive, the frame feels sturdy, and the fabric is not only gorgeous but also durable enough to handle daily life with kids. What makes the Kova Pit especially great for families is the spacious, modular design. It’s big enough for everyone to pile on for family movie nights, but the pieces are easy to rearrange when you want a different setup. The pit-style seating means there’s no fighting over “the best spot”—every seat is cozy and deep, and the kids love sprawling out with blankets and pillows. The blue velvet fabric is stunning in person—rich, soft to the touch, and surprisingly forgiving with little messes (a huge plus when you’ve got little ones running around). It feels elevated and stylish without being high-maintenance, which is exactly what we needed. Overall, the Albany Park Kova Pit Couch checks all the boxes: comfort, quality, style, and family-friendliness. It’s one of those rare finds that works just as beautifully for entertaining guests as it does for lazy weekends at home with kids.

Perfect ,excelent

Love this sofa!

The service was excellent. We had the couch a month after we ordered it and it came so soon that we were cutting it close with the move in date. The shipping service coordinated with us and even accommodated the timing of when we had the freight elevator reserved in our building. That was so nice because moving is so stressful. The boxes were brought right into our apt! The movers were also so nice. I loved purchasing from this company and I would highly recommend it

Everything went smoothly. We love the couch.

beyond pleased with my purchase. It was easy to setup. It looks and feels amazing. It's what the RH cloud couch should be

Overall, very happy with my couch and the service. Based on other reviews, I knew that I would need to schedule the delivery, one of the drivers did make some scuffs in my hallway, and the open end cushion does move around when using it.

shipping was great and flexible

We have had this chair for a couple of months now and really love it. It came with a strong chemical smell, that has finally faded, but it’s very sturdy, soft, great rich color, and all around wonderful!

Speedy shipping, came as advertised. Great product!

Albany Park has top notch customer service! Thank you for addressing my issues efficiently!

I was skeptical buying a couch online without having to see it in person or sit on it. The Kova couch reminds me of the cloud couch at Restoration Hardware without the expensive price point. I do love this couch. We did our research, watching youtube reviews, TikTok reviews, online reviews, and this couch definitely needs to be fluffed, at least 2-3 times a week. But after fluffing the pillows, it does bring the couch back to life. We have a dog, and we got the color "sand" to hide her white fur, but what I love the most is how easy it is to spot clean. The couch covers itself are very comfy to lay on as it is this soft fabric, so it surprised me when I saw a stain and then i wiped it off with a towel, how easy it came out! I haven't washed the covers yet, so I can't comment on that. We also got the ottoman storage which is a great plus. But when we assembled it the first time, we did not have a rug underneath it. So on the hardwood floor, the ottoman storage would slide, but now with the rug, it doesn't slide. Assembly was fine, it took more than an hour, and it was a little confusing to connect pieces, especially the side arms. Every now and then, I have to smack some pieces back into place, which isn't a big deal, but it reminds me that I did buy a couch online. . . It's a great couch, there's more pros than cons. Comfy, afforadable, has that cloud couch feel and look. Cons: assembly and upkeep of fluffing pillows and making sure pieces are still in place.

Customer service was excellent !

Fast shipping and delivery

Best purchase I’ve made in such a long time ! Fast shipping and Albany Park forever has my business.

Shipping and service was wonderful!

Pieces came in a timely manner. Could have been left closer to my apartment door, but I still managed.

Fairly easy to assemble , shipping took a few weeks .