I'm so disappointed with the fulfillment and delivery of my last order. I placed the order on 11/29/25 and did not receive my order until 12/24/25. I received no emails saying the order was delayed or that any items were out of stock. . I sent an email asking why it was taking so long to get my order and I have yet to get a response from Acupuncture Atlanta. I don't recommend ordering from this company if you need your order timely. Extremely disappointed with Acupuncture Atlanta, They never emailed to explain why it was taking so long to process my order. If Acupuncture Atlanta has hired a new shipping service, I would fire them immediately. This company's Service is the worst!

Like this company, web site not so great, but I usually have to call them if I get hung up on the site, they are pleasant and nice and get the job done.

Order #371258 Placed on 11/30/25 and have not received it or any tracking information.

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A little tricking finding the product on your website

Online store has been great. I sometimes have trouble getting clinical approval, even though I should already have it. In those cases I just call the store and order directly. Acupuncture Atlanta has an amazing selection of high quality products.

It seems like it takes longer and longer for orders to arrive. I needed to buy some Pine Mountain supplements. I found them cheaper elsewhere online (even with your 15% discount). I ordered them - and got a notification a few hours later that my order had shipped. Seems like a better option.

Reliable service. Confirmation of order receipt, shipping on time, and a quality product exactly as I ordered. I have ordered multiple times from AcuAtlanta. net and I've always received my order in a good time frame, undamaged, well packaged and all the items correct. And the products of course perform as expected. Great all round service!

AcuAtlanta is a very reliable business. I order ALL of my supplements from them. Their prices are very competitive and their customer service is outstanding!

Although the shipment to Hawaii maybe delayed at times, I can always call the Customer Service team for assistance. They always manage to make me feel like a valued customer.

Great products, excellent customer service!

Great source for high-quality supplements! TJ

Thank you for always promptly sending my orders to me.

Always a pleasure shopping at Acupuncture Atlanta!!!

Excellent, quick service every time I order. . Excellent customer assistance. I have been using Acupuncture Atlanta for my herbal needs for many, many years, and have never been disappointed.

IBID

I had to send the order back. There were illegitimate customs charges on delivery. DHL paid what they said were customs charges which meant that I could not even contest the charges. Had AcuAtlanta simply sent the items USPS and Canada Post there would have been no problems. I have had numerous supplements shipped this way with no issues with custom charges. There is also no reason for me to believe that DHL isn't keeping the money "charged for customs" for themselves. There is no documentation to ensure what they are telling me.

You are getting a nice selection of products, however your delivery time, unless it comes directly from the brand, is incredibly slow! In fact, your delivery time is the “slowest" of any company I order from. Other companies offer a faster “free” delivery without increasing the cost of the item, arriving in around 3 days—yours takes around 2 weeks! You are also the only company that charges a handling fee. No other company I purchase from does that.

After multiple attempts to track A shipment, A MONTH after ordering I FINALLY got an automated response after threatening to reverse the charge. Customer service is non existent. Called and left multiple messages because no one picks up nor responds to voice messages. I won’t be using them again

The service and delivery of products from Acupuncture Atlanta has always been great.