I am not quite sure why I am having these problems considering all the rave reviews that have been posted online. I am terribly disappointed that customer service has not returned my call on Saturday 02/07/2026—the date I received my shipment. I’ve just called again—twice on 02/09/2026 but no one has picked up the phone. No customer service! I anxiously awaited the arrival of this equipment only to find that all HEX nuts for four wheels did not arrive. I ended up taking a wheel to Lowes Store and held my breath while they searched for bolts that would fit and Voila I was able to install those wheels. Now there is another problem. The wheels turn erratically. They move like an old shopping cart with or without the patient aboard. We have to be pushing and pulling in order to coax the wheels in the desired direction. Were the correct wheels shipped?

missing the anchors and buckles

This product is quality and useful but the length is a bit long.

My mom is very pleased with this patient lift. Transporting her into the shower, and on to her scooter is much easier than i thought it would be. Very sturdy, and easy to assemble. Thank u!!!!

Great quality. Shipping fast.

Although we did run into a problem, the company was very responsive in finding a resolution.

Love it. This is a lifesaver.

Item nice and sturdy. Item as advertised.

Fast shipping, Item as described. And great packaging.

It met my expectations

It works very very well! Ease to assembly! Ease to use!

this has been incredibly useful for my 95 year old 165 pound mother who just broke her hip - thank you so much!!!

It was so easy to put together. You really didn’t need instructions. It’s absolutely a must buy if you need something like this.

This is an excellent patient lift chair that got delivered very timely.

Super fast delivery

Good, seller did as he had promised

Super fast shipping. As described. Great seat cushion for patient lift at a great price! Thanks a lot!

It works awesome! Thank you!

Fast shipping and works perfectly!

Thank you very much I appreciate