Exceptional, friendly and prompt service from ABI Interiors!

Quality product

Good products

ABI customer service has been excellent

The process was made so easy, amazing customer service and exceptional turnaround times.

Prompt delivery

Fast shipping to USA; now about these tariffs sigh

Helpful, well-mannered staff. Speedy delivery. Excellent packaging. Great all round, as usual.

The samples arrived on time and were well packaged for travel. Each one comes in a clear plastic envelope, all contained within a drawstring bag, which makes them easy and safe to send in the post. This setup works well for homeowners who need samples for one or two projects and can then pass them on. I understand the reason for the drawstring bag and why it’s been chosen. However, as a designer, the packaging isn’t ideal for long-term use. When the disks are stored together in the bag, they inevitably scratch against each other, which quickly makes the samples look messy. I’ve seen these presented in a small square box with foam cutouts for each sample, which both protects them properly and presents them much more professionally to a client. While that option takes up a bit more space than a small bag, it’s far easier to keep track of and much harder to lose than a drawstring bag that can disappear among a larger set of samples. For this reason, it would be great to be given the option (for an additional cost) to also purchase a dedicated sample storage box alongside the drawstring bag.

Absolutely brilliant company to purchase from - there was a fault with one of the products I had ordered. I sent an email and was answered within 24hrs. The problem was solved with a replacement.

Shipped quickly and well packaged product

Always a pleasure to deal with a great supplier, and technical help support department goes above & beyond!

Had to go twice to the store, get them to post the items as they did not get the order right even when trying to rectify the problem. Girls in the store were rude and unhelpful as it was Friday before they shut and they wanted to get out on time. I ended up having to pay the plumber to come out 3 times due to their mistakes. Plumber tells me it happens all the time.

Very helpful with shipping updates.

Fantastic products, all the information I needed was at my fingertips. The delivery was speedy and hassle free…. its the finer details that sets you apart. Extremely happy.

Great turnaround for my item, delivery was quicker than I expected and everything was packaged superbly.

We installed ABI tap wear throughout our new home over 4 years ago and the follow-up service has been exceptional. It’s a rarity these days and I would not hesitate to recommend ABI to others!

The backplate was exactly as described and shipped super quickly!

Extremely helpful in purchasing and quick delivery

Quick efficient delivery,