Haven’t tried it yet since I’ve been traveling nonstop since it arrived. I did take it out and it looks used. Definitely not new. Emailed customer service and still waiting for a reply. Has all these weird white scuff marks and even beside that it doesn’t look brand new.

Had the coffee maker (Jura) at a great price. Delivered on time, overall a great experience

My replacement urn was shipped quickly and the price was right!

1st in Coffee is just as it’s name states; it is the #1 most convenient way to maintain your Jura coffee machine at home or in the office. The website is easy to navigate and make selections. Shipments arrive quickly and customer service if needed is great. We purchased our first Jura for our waiting room almost 10 years ago from 1st in Coffee and added one at home afterwards. We could not be more pleased with the service or pleasantly caffeinated.

Great product choice and prompt delivery

Great customer service. Ordered wrong size and they were quick to replace and refund original purchase quickly. Will definitely use them in the future.

met expectation

The package was shipped fast and arrived well and on time. Customer service was very efficient and responsive to an e mail question I had before purchasing. The coffee is delicious! Thank you!

My total experience with 1st in coffee was fast, seamless, quick delivery of my perfect coffee machine. The website is perfectly designed and easy to navigate. My package was received in perfect condition.

best customer service I have experienced in many years, very knowledgeable and friendly; would gladly order from this company

Excellent service

Very good and fast service

Purchased a used Jura Ena 9 from 1st in coffee about 10 years ago! Recently bought new Jura E6. Never have to worry about fake or counterfeit filters or cleaning tabs when I buy from them. Competitive pricing, prompt service, genuine product.

Coffee we have been using for years again arrived on time with no hassles.

Great selection and unbelievably fast shipping. Easy website. Packaging and product were like new.

Super fast delivery

We have had a Jura Z6 for about 3 years now. We thought it was the best machine on the market. That is until we purchased a New Z10. This machine is superior to what we had. The coffee is hotter, smoother and it is much easier to operate. There are so many new features that I cannot list them all. Great job to Jura for all the improvements.

Good service. Fast. Good products. Used for years.

After almost 20 years I retired my old F9. I Just received the new WE8 The machine makes great coffee for me. Also I just tried my hand at using the other side of the machine making milk based drinks for the wife. Thanks to Jura I am now able to make Lattes and Cappuccinos like an expert. So easy!

While this espresso maker seems less robust than our previous model by Capresso, it makes noticeably better coffee. The crema is much nicer, and the pump is stronger - it is less finicky about the grind and packing force. I would recommend this model. The on/off switch on our old model broke, and I was glad to see this new one has a different arangement for the switch.