Sales guys were very attentive, answered questions and offered alternatives

Testing the product now.

So far I am amazed at how wonderful your team has been. I am Only looking for a couple of boxes of lvt to replace tiles that are moving in a three year old install in our mobile home. We have spaces and the flooring guy is going to fix them but needs replacement tiles. The original is discontinued and none is to be found anywhere. No one has offered to help or offered any alternatives. Your staff called me to see what they could do. Almost cried. They are thorough and pleasant. They are sending me more samples and looking at pictures of my floor to get what I need. Words cannot express how grateful I am.

Customer service is Amazing !

Mine was a unusual situation over almost a year & involving a back order & multiple delays in shipping, Then, problems on my side went on for months & caused a need for storage & then an extension. Throughout all of this I found the BuildDirect staff & customer service team very helpful & extremely patient. I highly recommend BuildDirect!

Quality

good

Sales rep called to clarify address and then followed up with an email and more information. The samples came so quickly! Great service!

We purchased from this company because they were the ones that had the closest color to what we had. Bought a house with amazing flooring already only to find out that it is discontinued and we tore out a pantry and found linoleum underneath. . . . so this was the closest match we could find. Shipped super fast and packed amazing. Would buy from them again.

I ordered a few samples of this beautiful flooring and Mark was able to follow up with me. He was extremely helpful and knowledgeable about the flooring. I received the samples within a few days and was very impressed. Thanks Mark for your awesome service.

Good

Good

Excellent selections wide variety of flooring. Will use them again.

Fast shipping and fast follow-up.

Thank you

Joseph is very helpful!

Very helpful

Ivan was awesome! Greatly and friendly customer service. Definitely recommend him. Thanks again!

It is beautiful and, now, so is my room.

👍