Very good system in all aspects

I just have 2 things I dont like: the app doesnt work, have to use the browser & the return cylinders status stays open even when they are returned, last two times I had to follow up by chat or email to confirm you received them and then you close the status. Stress me out you will miss it and charge me. Everything else is great! If you could fix those two issues you get 5 stars

I bought a sodastream machine which came with 2 cylinders. I signed up for the exchange subscription expecting to recieve a return label. I did not. I have attempted to figure out how the subscription works with difficulty. Are the cylinders i recieved with purchase of the machine worthless??

I still haven't received my order!

The service and time to get them has been fantastic. Love this service

Easy exchanges

There was no return label for my canisters. I went to your website and followed the process to print one and the response was unavailable at this time

Love this refreshing change to drinking water. It encourages me to drink more water daily, eliminates the heavy 12 pack beverage cans of sparkling water, and reduces the landfill’s with surplus cans.

Porch pirates must have taken my shipment. SodaStream sent me replacement gas cartridges, and started the investigation immediately. Thank you!

Great alternative to the big market brands.

came in acceptable time but I have no return label to send empty's back.

I love my sodastream and I am trying some flavors now. I do find navigating the site tedious. I use other online ordering sites so I am not new at online ordering. I find this one difficult to navigate. When I need help, their customer service is excellent.

I ordered four cylinders. Only two were shipped, without return label. I filed a complaint. I received my last two cylinders, again without a return label. I have been trying for a week now and I can't even reprint my return labels.

I ordered the wrong CO2 canister and April helped me get the correct one and return the wrong one at no cost. I couldn’t be more pleased!!

Flavor bottles had leaked in shipping and made a mess. No return shipping label was provided for exchange gas cylinders. Got 404 error code when trying to log-in to my account for several days. Tried to contact customer service and they unilaterally ended the chat. Tried a second time and eventually go return label, but they did not address the other issues.

SodaStream makes it simple to exchange and recycle cylinders, and I appreciate their commitment to sustainability. We save money by not buying cans of sparkling water and feel good knowing we’re reducing waste at the same time.

Love this service. So easy

I am so glad your designers decided to make the sodastream pretty again. Makes great bubbles too.

Great products, great customer service.

Wonderful product - always quick shipping - Thanks!