Overall Customer Support was awesome but super disappointed with the product because of connection issues. I loved the Tarah Pro and Previous Models, just wish the newest ones would maintain connection with Android

Buds arrived on time in great condition and I'm very happy with my purchase.

Shipped fast and had good status updates

The best running wireless earphones!

Great

Fast shipping. Great products.

Quick delivery, good fit but needs a software update for noise transfer between apps

Only thing lacking is the fit, but that may just bed my ears

Easy to order and track shipment.

Service was good, nothing out of the ordinary

The best customer service out there

Awful customer service!

Excellent, headphones were shipped and arrived very quickly. They are great headphones and I'm looking forward to using them for many years - Hopefully.

Product delivered is defective.

Premium price. useless product. won't maintain any BT connection

Assistant was very helpful but unfortunately couldn’t help me replace these defective ear buds

Great customer service and delivery

Ok

It's ashame that jaybird customer service is not the benchmark for everyone to strive for. I've only had to talk to them twice on separate equipment but both times as been so amazing

Always helpful and quick to respond to queries around functionality of products and quick resolution tips.