Customer service team was super helpful with providing updates on shipping. Reformer is made of high quality material and yet still very easy to put together! Can’t wait to add more reformers to the studio!

shipping and customer service excellent

Love it!

You, Nancy and to your team I appreciate all your help and look forward to working with you all more within the next few months and sharing my new adventure

So far we have had a very smooth experience with all of our orders.

Shipping was quick and appreciate this

I love the product, it was a fast shipping, I wish shipping was free, I hate paying for shipping, lol . . otherwise , it went easy breezy

The product was as expected, solid and arrived in protective packaging in a timely manor. Definitely recommend!

Timely shipping and satisfied with the product

Very easy purchase

Balance Body has superior equipment compared to other brands. The descriptions are accurate and the quality is outstanding.

I loved the communication I received from BB, I was never left guessing and I received everything on time in good condition.

Fast delivery service.

Took about 2 weeks to receive

Shipping failed, they damaged in transit. But company itself and product excellent!!

My Pilates mat was beautifully wrapped and packaged. It takes a bit for everything to be made and sent out, so don’t worry. It is worth the wait!

Great service

The info and videos on the website made it very easy to compare machines and select the right options for me. Communication about my order and shipping was great. I purchased the in-home delivery and am so glad I did as there is no way I would have been able to get the very heavy delivery into my exercise room!

N/A

My attachment bands were delivered to the wrong house and Balanced Body was prompt to send me a replacement.