Balanced Body has been quick to resolve issues dealing with "damaged in shipping" items. I really appreciate it because the quality of BB equipment is bar none the best out there!

Good quality product, but shipping and taxes precludes me from purchasing spring for 6 months as I searched for less expensive options.

The customer service has been fantastic. However, after waiting weeks, my Wunda Chair arrived damaged, so I’m now waiting for a replacement.

I have a few pieces of Balance Body equipment and they are beautifully made and very durable

I’ve been using the Balanced Body Allegro Reformer consistently, and it has exceeded every expectation. The build quality is exceptional—solid, smooth, and professional grade. The carriage glides effortlessly, the ropes adjust with ease, and every detail feels carefully engineered for both comfort and performance. What I appreciate most is its versatility. Whether I’m doing classical Pilates movements or more athletic variations, the Allegro supports a wide range of exercises without compromise. The adjustable footbar and resistance options make it simple to tailor each session, and the frame is stable enough to handle dynamic work without any wobble. This reformer feels just like the equipment in high-end studios, but it’s designed for home use as well. It’s compact enough to store, yet sturdy enough to stand up to daily practice. Each workout feels efficient, safe, and effective, leaving me stronger, more flexible, and better aligned. I would highly recommend the Balanced Body Allegro to anyone serious about Pilates, from beginners to advanced practitioners. It’s an investment in quality and in long-term health, and truly deserves five stars.

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A bit pricey but I need this product to keep my clients safe.

Delivery was fast but I’m not not happy with the exercises in the booklet, it’s not what I was looking for or hoping for.

Amazing.

Shipped on time and we were kept informed of shipping progress

Arrived quickly, packaged well, and excellent quality. Highly recommend!

Everything was great. Balanced Body has excellent service. Shipping went well but I thought it was very expensive

All good 👍

Great service

Love Balanced Body! Their equipment, customer service, classes and knowledge are the best in the business of pilates!

Online ordering was quick and easy and shipping was fast.

Stellar customer service- cheerful, efficient and fair- enthusiastically and without hesitation recommend Balanced Body!

Love my reformer but jump board should have included a wedge stabilizer

Good products and support… like videos

I love my balance body purchase! The reformer is everything I hoped for and fits perfectly into my space. I use it everyday. The delivery team was helpful and assisted with all my needs. I love my reformer.