Excellent service from head office - went above and beyond to help me get a gift to someone special

Excellent product, very happy. It was presented beautifully and excellent quality. It also arrived very quickly!

Actual product absolutely matched the description and pictures advertised. Love it!

I srsly LOVE LOVE the ring! It is so pretty and fits perfectly :) Also the delivery was quicker than I thought and just a great overall experience.

I was assisted by Ella, who responded quickly and efficiently to my question. Although she couldn't help with my request, she still provided suggestions and added to my order to be dispatched asap. I prefer to speak to a person but Ella made the online chat easy and was respectful of myself. It was appreciated.

Great company, beautiful quality jewellery, well presented ,great customer service , quick delivery . Very happy.

lovely people and very helpful. I just wish they had rings in a bigger size so I could get a matching one for my husband.

Loved it Easy to use sight and great products

Excellent customer service

Love the earings, beautiful packaging and fast delivery. x

Excellent service and when I asked a question, prompt reply and alternative solutions to my questions.

I purchased a necklace for my MOH’s birthday and she adored it! I never see her without it. Thank you! Xx

Quick and easy transaction 👍

the customer service team were great. asked the right questions to ascertain what i was looking for.

I love all my stuff from by charlotte..

My daughter and her friends LOVE By Charlotte. I can see myself picking out "some" (meaning multiple :) ) styles for myself!

The staff were friendly and helpful. The store was busy but I was attended to straight away.

Absolutely wonderful!..

Was an amazing experience and I didn't have to wait long at all for my parcel to arrive and I was kept UpToDate with each step, superb, thank you.

Great service, great product, great price - thank you!