Overall a good experience.

Would have liked knowing it would take several days before it got shipped but otherwise it’s ok.

This is much easier to assemble than the Tucktec kayak, and it's easier to carry because it has a handle. The Lake Sport has an adjustable backrest that's comfortable and doesn't interfere with a life jacket. It's too bad the gel seat is not included; you'll likely feel sore without it (though at least it will wear off quickly after kayaking). The gel seat should come with that model to fully justify the significant (40%) price difference with the Lake model.

So far so good, thank you.

This is a company that really knows what the concept of customer service is all about. And the accessories they offer as well as the amazing kayaks are truly superior. !!!

Amazing

Not as expected, it does not stay in place and ger wrinkled

Fantastic idea, a bit getting used to (aren't all great ideas?) My hardshell was getting harder to hoist on/off the car racks as I've aged. This design ensures a woman in her late 60's a future with a favorite hobby that includes a healthy workout in nature. I've got folks inquiring about it. (If you're over 55 opt for the gel seat :)

The products are good, the time for them to send the stuff out was fine. I just wish there were better shipping options. Fedex is horrendous, and had my kayak across the country in a day or two, but then held it day after day in a location 20-minutes away from me, before deciding the address needed to be changed, and then didn't deliver until after my vacation was already over, and it was too late to actually take the kayak out. Wish Oru would let you choose to pay for other shipping companies, or at least let you pay extra for faster Fedex options.

Boat arrived quickly. I find it easy to set up, paddle and take down. Great invention.

After emailing customer service about changing my delivery to not need a signature they changed it for me.

My new PFD could not be working out better! A perfect fit and from a company that provides such excellent service!

We’re really enjoying our kayak (once we figured out how to assemble and disassemble it.

I love their products and want to use them from now on! From a Japanese user

Great service and good product.

amazing

Fast shipping and everything was packed great!

My kayak arrived with a broken tension strap buckle. I called and emailed Oru. The piece was sent out 2 hours later, via FedEx. That's service! I've waited a long time to upgrade my kayak to Oru-- but it's the best move I've made. Extremely pleased with my Oru. All of the products are well-made & well-thought-out. It floats like a dream. I highly recommend ORU for their quality products & service. By a yak. . . you won't regret it.

OruKayaks attention to detail in providing superior quality and amazing. Customer service has made my decision to purchase one of the best decision decisions I’ve ever made. .

Everything went smoothly with my purchase. Customer service reps were available via chat to answer some questions I had before my purchase. It was shipped in a timely way and I had my boat in under a week.